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DTSTART;TZID=America/Chicago:20251210T083000
DTEND;TZID=America/Chicago:20251212T170000
DTSTAMP:20260425T153200
CREATED:20250821T015508Z
LAST-MODIFIED:20251212T132705Z
UID:10000329-1765355400-1765558800@helpingimprove.com
SUMMARY:Agile Leadership: Leading Amazing Teams [LAT] - Virtual
DESCRIPTION:Gain critical professional coaching tools\, techniques\, skills\, and ideas that help leaders enable high performing teams.\n\nAgile Leadership — Leading Amazing Teams for Breakthrough Results \nLeaders today face shifting challenges when helping teams succeed in our complex world. With increasing speed\, change\, and unknowns\, leaders can’t rely on ‘knowing everything’ — there is too much happening. While many leaders realize this\, acting on it to create an environment where teams can thrive and deliver is not simple. Leaders need to bring new and deeper levels of skill and engagement to meet these challenges. \nHigh-performance is more than a catchphrase\, it is a state where teams are self-organizing to solve problems and deliver value to customers. Self-organizing and self-managing are not the same. The process of helping teams reach and maintain high-performance state varies from team to team and organization to organization\, however\, the foundational skills leaders need do not change. \nLeadership – leading to create real empowered high-performance teams. While we want teams to solve many of their own challenges\, leaders play a critical part in this process by helping teams continue to improve and develop. Great leaders engage with people and teams to address issues like conflict head-on\, helping teams find ways to gain from conflict and improve. They don’t have the luxury of telling teams “you are empowered” and walking away – they must do ‘just enough’ to help teams thrive. This requires leaders to have the awareness and protocols in place to know when they might be limiting the team. Agile Leadership — Leading Amazing Teams brings critical tools\, techniques\, skills\, and ideas from professional coaching\, brain-based training\, neuroscience\, leadership\, change management\, and much more to help leaders succeed. \nWhat to Expect\nWe take training and learning seriously and take your decision to spend time advancing your skills and improving yourself seriously. As such\, we use the latest training approaches and techniques\, and bring energy and fun\, to ensure you have the best possible experience and learn as much as possible. \n\nBrain-based training to dramatically increase learning and retention (both instructors are Certified Training From the Back of the Room Trainers)\nExpect to be challenged and look at ways you need to change to help others improve\nOpportunities throughout the course to focus on your real-world situations\nAdvanced and cutting-edge skills and techniques to deal with the specific challenges you are facing\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increase safety and retention – laughing helps learning\nTwo Instructors — This course is co-taught as a partnership by two instructors (Tricia Broderick and Jake Calabrese)\, providing additional depth and insight\, varied experiences and learning opportunities\, and real-time lessons around co-leadership\n\nLearning Objectives\n\nUnderstand the connection between leadership and coaching to achieve high performance\nExplain the value of agile coaching and leading with coaching in today’s world\nExplore and practice using a coaching framework to find your leadership stance\nLearn to assess the level of coaching a team requires and when to ask for help\nDemonstrate how to kick off a new team and provide them with a foundation for success\nApply multiple coaching tools and techniques\, in various situations\, to help individuals and teams create and maintain a high performing team\nDispel common Agile Leadership Myths to address real team challenges\nLearn about and practice shifting your mindset to approach leadership challenges from new perspectives that empower teams\nExplore your ability and capacity as a coach and leader and determine what areas you need to improve\nExplore challenges with organizational agility and multiple teams — and opportunities to address the challenges\nExperience new ideas to help teams embrace healthy conflict as normal\nDemonstrate Training from the Back of the Room\, Brain-based training techniques that you can use as a leader\, manager\, or coach to help your teams continuously improve\nApply practices & skills from the field of Professional Coaching and learn how they are critical to your success as a leader\nEstablish and refine a leadership backlog to apply when you return to work\n\nWho Should Attend\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nDetails\nLength: 3-days + pre-reading assignments that we will use during class \nLocation: Virtual\, via Zoom with Miro for interactive exercises \nLevel: Intermediate to Advanced \nPrerequisites\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nCourse Credit & Certifications\n\n27 PMI PDUs\n27 Scrum Alliance SEUs\nICAgile Certified Professional in Agile Coaching (ICP-ACC)\nScrum Alliance Certified Agile Leader (CAL 1)\n\nCourse Facilitators\nLeading Amazing teams is co-trained by Jake Calabrese\, Helping Improve and Tricia Broderick\, Ignite Insight + Innovation. \nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n \nTricia Broderick\nTricia Broderick is a leadership and organizational advisor. Her transformational leadership at all levels of an organization\, ignites the growth of leaders and high performing teams to deliver quality outcomes. Tricia has more than twenty years of experience in the software development industry. She is a highly-rated trainer\, coach\, facilitator and motivational keynote speaker. Beyond her extensive knowledge and skills\, her biggest offering is inspiring people to believe anything is possible. Her aim is to create connections and environments that challenge and support people in an authentic\, vulnerable\, engaging and fun way. In 2020\, she founded Ignite Insight & Innovation. \n \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/agile-leadership-leading-amazing-teams-lat-virtual-14/
CATEGORIES:Courses,Leading Amazing Teams
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251208T084500
DTEND;TZID=America/Chicago:20251209T170000
DTSTAMP:20260425T153200
CREATED:20250808T181843Z
LAST-MODIFIED:20251209T131158Z
UID:10000328-1765183500-1765299600@helpingimprove.com
SUMMARY:Certified ScrumMaster® [CSM] Training - Virtual
DESCRIPTION:Beyond the basics of Scrum: learn how to use Scrum\, common challenges\, and what’s required to value out of Scrum and Agile.\n\n\nCertified ScrumMaster® Training \nA ScrumMaster is someone who works to help the Scrum Team and the organization continuously improve. This work includes helping to remove organizational impediments that slow the team down\, or making the impediments transparent (everyone agrees they are okay going slower). They are not a project manager\, given that they are not accountable for the delivery of a project. Instead\, they are responsible for helping everyone on the team improve and helping create an environment and structure where they can thrive and deliver for customers. \nStudents will work on engaging exercises to keep things fun and interesting throughout the class. These activities provide opportunities to think and experience Scrum concepts by working on them in small groups. Throughout the course\, we will dig into real-life situations and tackle tough questions. Our approach is reality-based\, and we expect students to push back and challenge concepts that don’t work in their organization. Expect to work in various groups and be engaged throughout the course. We never use slides – so if you planned for a nap\, this is the wrong class for you. \n \nWhat is Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the job or the environment is complex and not as predictable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation for being successful in the face of complexity. Transparency allows people to see issues\, challenges\, and areas for improvement. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of several events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \n \nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that apply to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\n \nLearning Objectives\n\nWhat is agile and why does it matter: Learn how to discuss agile and scrum with others in your organization and explain why agile is useful and in what contexts.\nDiscuss how complexity and empiricism impact our business decisions and our success.\nAnalyze agile principles and values as well as lean principles to understand which are most valuable to you and consider how you could apply them in real life.\nLearn the differences between doing agile practices and being an agile organization.\nPractice using Scrum with a simulation where you work as a small team (3-6 people) to create a product.\nLearn the ins and outs of scrum events (sprint\, sprint planning\, daily scrum\, sprint review\, sprint retrospective).\nLearn how scrum artifacts and supporting practices help you be successful\, as well as tips and tricks for doing them well (product backlog\, sprint backlog\, sprint goal\, product goal\, definition of done\, definition of ready\, product increment\, etc.).\nUnderstand what each of the three jobs (not titles) in Scrum are\, how they work together\, what they are accountable for\, and what to avoid.\nExplore why Scrum values mean little without focusing on the behaviors that support them.\nTrue leadership and servant leadership – what does it mean to lead?\nReality – we expect you to ask the tough questions. We expect you to bring up situations where Scrum did not work for you.\nUncover the role of the ScrumMaster regarding impediments and how first to ask the team to solve issues\, then make the costs transparent!\nReview additional approaches such as facilitation and professional coaching to understand new ways to engage people and teams.\nDiscuss reality: We don’t tell you to “trust us” or include “agile is cool” as a reason to use agile. We EXPECT you to ask hard questions\, as long as you are open to digging into the answers. Scrum is NOT a silver bullet\, nor is agile. They still require hard work.\n\n \nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that apply to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\n \nDetails\nCourse Length: 2 Full Day Sessions  + pre-work (and follow-up coaching session) \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new concepts and approaches\nA drive to improve your organization\nFor the CSM Certification\, see the Certification Requirements section\n\nCourse Credit\n\n16 PMI PDUs\n16 Scrum Alliance SEUs\nQualified to take the CSM Exam (exam fee is included in the course fee)\n\n \nCertification Requirements\nThe course meets the learning objectives for the Scrum Alliance Certified ScrumMaster® (CSM®) Certification Training. This class is one of the requirements to receive the CSM certification from Scrum Alliance. To qualify\, you must: \n\nComplete the class prework.\nAttend and participate in the entire CSM class.\nComplete and pass the CSM exam after completing the class. We will submit your name to Scrum Alliance® after completing the class\, and you can create a profile and take the exam at that time. We cover everything you need to pass the exam in the course.\n\n \nCourse Facilitator\nJake Calabrese\nJake’s primary focus is on helping organizations harness the knowledge and wisdom of their people. You hire smart people—don’t waste their talent! Jake understands that leadership is foundational to product delivery excellence. He delivers reality-based leadership competencies to all levels of the organization because leadership is essential for organizations to learn\, grow\, and improve. \nAs a leadership trainer\, coach\, and implementation consultant\, Jake takes a direct\, authentic\, down-to-earth\, and fun approach to his work. He excels at cutting through organizational noise to help teams and leaders overcome challenges\, spark new ideas\, engage in fresh ways\, and achieve meaningful goals. \nJake has over 25 years of experience working across industries and organizational levels. He supports teams in IT/software\, marketing\, HR\, sales\, manufacturing\, and beyond. Jake blends insights from leadership\, coaching\, neuroscience\, lean\, agile\, psychology\, facilitation\, improvisation\, Kanban\, and Scrum to help leaders and teams grow and improve. He frequently speaks at key conferences and internally to private clients. \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days’ notice of cancellation. One-time transfer to a future class will be provided with 14 days’ notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer) will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrummaster-csm-training-virtual-19/
CATEGORIES:Certified ScrumMaster,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2025/08/f6926c68457eaa80a2e8a08bd56ad9f4-1rJEQW.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250929T084500
DTEND;TZID=America/Chicago:20250930T170000
DTSTAMP:20260425T153200
CREATED:20250808T181745Z
LAST-MODIFIED:20250930T063456Z
UID:10000327-1759135500-1759251600@helpingimprove.com
SUMMARY:Certified ScrumMaster® [CSM] Training - Virtual
DESCRIPTION:Beyond the basics of Scrum: learn how to use Scrum\, common challenges\, and what’s required to value out of Scrum and Agile.\n\nBeyond the basics of Scrum: learn how to use Scrum\, common challenges\, and what’s required to value out of Scrum and Agile. \nCertified ScrumMaster® Training \nA ScrumMaster is someone who works to help the Scrum Team and the organization continuously improve. This work includes helping to remove organizational impediments that slow the team down\, or making the impediments transparent (everyone agrees they are okay going slower). They are not a project manager\, given that they are not accountable for the delivery of a project. Instead\, they are responsible for helping everyone on the team improve and helping create an environment and structure where they can thrive and deliver for customers. \nStudents will work on engaging exercises to keep things fun and interesting throughout the class. These activities provide opportunities to think and experience Scrum concepts by working on them in small groups. Throughout the course\, we will dig into real-life situations and tackle tough questions. Our approach is reality-based\, and we expect students to push back and challenge concepts that don’t work in their organization. Expect to work in various groups and be engaged throughout the course. We never use slides – so if you planned for a nap\, this is the wrong class for you. \nWhat is Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the job or the environment is complex and not as predictable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation for being successful in the face of complexity. Transparency allows people to see issues\, challenges\, and areas for improvement. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of several events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that apply to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\nLearning Objectives\n\nWhat is agile and why does it matter: Learn how to discuss agile and scrum with others in your organization and explain why agile is useful and in what contexts.\nDiscuss how complexity and empiricism impact our business decisions and our success.\nAnalyze agile principles and values as well as lean principles to understand which are most valuable to you and consider how you could apply them in real life.\nLearn the differences between doing agile practices and being an agile organization.\nPractice using Scrum with a simulation where you work as a small team (3-6 people) to create a product.\nLearn the ins and outs of scrum events (sprint\, sprint planning\, daily scrum\, sprint review\, sprint retrospective).\nLearn how scrum artifacts and supporting practices help you be successful\, as well as tips and tricks for doing them well (product backlog\, sprint backlog\, sprint goal\, product goal\, definition of done\, definition of ready\, product increment\, etc.).\nUnderstand what each of the three jobs (not titles) in Scrum are\, how they work together\, what they are accountable for\, and what to avoid.\nExplore why Scrum values mean little without focusing on the behaviors that support them.\nTrue leadership and servant leadership – what does it mean to lead?\nReality – we expect you to ask the tough questions. We expect you to bring up situations where Scrum did not work for you.\nUncover the role of the ScrumMaster regarding impediments and how first to ask the team to solve issues\, then make the costs transparent!\nReview additional approaches such as facilitation and professional coaching to understand new ways to engage people and teams.\nDiscuss reality: We don’t tell you to “trust us” or include “agile is cool” as a reason to use agile. We EXPECT you to ask hard questions\, as long as you are open to digging into the answers. Scrum is NOT a silver bullet\, nor is agile. They still require hard work.\n\nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that apply to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nDetails\nCourse Length: 2 Full Day Sessions + pre-work (and follow-up coaching session) \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new concepts and approaches\nA drive to improve your organization\nFor the CSM Certification\, see the Certification Requirements section\n\nCourse Credit\n\n16 PMI PDUs\n16 Scrum Alliance SEUs\nQualified to take the CSM Exam (exam fee is included in the course fee)\n\nCertification Requirements\nThe course meets the learning objectives for the Scrum Alliance Certified ScrumMaster® (CSM®) Certification Training. This class is one of the requirements to receive the CSM certification from Scrum Alliance. To qualify\, you must: \n\nComplete the class prework.\nAttend and participate in the entire CSM class.\nComplete and pass the CSM exam after completing the class. We will submit your name to Scrum Alliance® after completing the class\, and you can create a profile and take the exam at that time. We cover everything you need to pass the exam in the course.\n\nCourse Facilitator\nJake Calabrese\nJake’s primary focus is on helping organizations harness the knowledge and wisdom of their people. You hire smart people—don’t waste their talent! Jake understands that leadership is foundational to product delivery excellence. He delivers reality-based leadership competencies to all levels of the organization because leadership is essential for organizations to learn\, grow\, and improve. \nAs a leadership trainer\, coach\, and implementation consultant\, Jake takes a direct\, authentic\, down-to-earth\, and fun approach to his work. He excels at cutting through organizational noise to help teams and leaders overcome challenges\, spark new ideas\, engage in fresh ways\, and achieve meaningful goals. \nJake has over 25 years of experience working across industries and organizational levels. He supports teams in IT/software\, marketing\, HR\, sales\, manufacturing\, and beyond. Jake blends insights from leadership\, coaching\, neuroscience\, lean\, agile\, psychology\, facilitation\, improvisation\, Kanban\, and Scrum to help leaders and teams grow and improve. He frequently speaks at key conferences and internally to private clients. \nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days’ notice of cancellation. One-time transfer to a future class will be provided with 14 days’ notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer) will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrummaster-csm-training-virtual-18/
CATEGORIES:Certified ScrumMaster,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2025/08/addd151256cb6d02d5735d6f88451515-skx5Xx.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250818T083000
DTEND;TZID=America/Chicago:20250820T170000
DTSTAMP:20260425T153200
CREATED:20250411T193122Z
LAST-MODIFIED:20250814T190011Z
UID:10000326-1755505800-1755709200@helpingimprove.com
SUMMARY:Agile Leadership: Leading Amazing Teams [LAT] - Virtual
DESCRIPTION:Gain critical professional coaching tools\, techniques\, skills\, and ideas that help leaders enable high performing teams.\n\n\nAgile Leadership — Leading Amazing Teams for Breakthrough Results\nLeaders today face shifting challenges when helping teams succeed in our complex world. With increasing speed\, change\, and unknowns\, leaders can’t rely on ‘knowing everything’ — there is too much happening. While many leaders realize this\, acting on it to create an environment where teams can thrive and deliver is not simple. Leaders need to bring new and deeper levels of skill and engagement to meet these challenges. \nHigh-performance is more than a catchphrase\, it is a state where teams are self-organizing to solve problems and deliver value to customers. Self-organizing and self-managing are not the same. The process of helping teams reach and maintain high-performance state varies from team to team and organization to organization\, however\, the foundational skills leaders need do not change. \nLeadership – leading to create real empowered high-performance teams. While we want teams to solve many of their own challenges\, leaders play a critical part in this process by helping teams continue to improve and develop. Great leaders engage with people and teams to address issues like conflict head-on\, helping teams find ways to gain from conflict and improve. They don’t have the luxury of telling teams “you are empowered” and walking away – they must do ‘just enough’ to help teams thrive. This requires leaders to have the awareness and protocols in place to know when they might be limiting the team. Agile Leadership — Leading Amazing Teams brings critical tools\, techniques\, skills\, and ideas from professional coaching\, brain-based training\, neuroscience\, leadership\, change management\, and much more to help leaders succeed. \nWhat to Expect\nWe take training and learning seriously and take your decision to spend time advancing your skills and improving yourself seriously. As such\, we use the latest training approaches and techniques\, and bring energy and fun\, to ensure you have the best possible experience and learn as much as possible. \n\nBrain-based training to dramatically increase learning and retention (both instructors are Certified Training From the Back of the Room Trainers)\nExpect to be challenged and look at ways you need to change to help others improve\nOpportunities throughout the course to focus on your real-world situations\nAdvanced and cutting-edge skills and techniques to deal with the specific challenges you are facing\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increase safety and retention – laughing helps learning\nTwo Instructors — This course is co-taught as a partnership by two instructors (Tricia Broderick and Jake Calabrese)\, providing additional depth and insight\, varied experiences and learning opportunities\, and real-time lessons around co-leadership\n\nLearning Objectives\n\nUnderstand the connection between leadership and coaching to achieve high performance\nExplain the value of agile coaching and leading with coaching in today’s world\nExplore and practice using a coaching framework to find your leadership stance\nLearn to assess the level of coaching a team requires and when to ask for help\nDemonstrate how to kick off a new team and provide them with a foundation for success\nApply multiple coaching tools and techniques\, in various situations\, to help individuals and teams create and maintain a high performing team\nDispel common Agile Leadership Myths to address real team challenges\nLearn about and practice shifting your mindset to approach leadership challenges from new perspectives that empower teams\nExplore your ability and capacity as a coach and leader and determine what areas you need to improve\nExplore challenges with organizational agility and multiple teams — and opportunities to address the challenges\nExperience new ideas to help teams embrace healthy conflict as normal\nDemonstrate Training from the Back of the Room\, Brain-based training techniques that you can use as a leader\, manager\, or coach to help your teams continuously improve\nApply practices & skills from the field of Professional Coaching and learn how they are critical to your success as a leader\nEstablish and refine a leadership backlog to apply when you return to work\n\nWho Should Attend\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nDetails\nLength: 3-days + pre-reading assignments that we will use during class \nLocation: Virtual\, via Zoom with Miro for interactive exercises \nLevel: Intermediate to Advanced \nPrerequisites\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nCourse Credit & Certifications\n\n27 PMI PDUs\n27 Scrum Alliance SEUs\nICAgile Certified Professional in Agile Coaching (ICP-ACC)\nScrum Alliance Certified Agile Leader (CAL 1)\n\nCourse Facilitators\nLeading Amazing teams is co-trained by Jake Calabrese\, Helping Improve and Tricia Broderick\, Ignite Insight + Innovation. \nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n \nTricia Broderick\nTricia Broderick is a leadership and organizational advisor. Her transformational leadership at all levels of an organization\, ignites the growth of leaders and high performing teams to deliver quality outcomes. Tricia has more than twenty years of experience in the software development industry. She is a highly-rated trainer\, coach\, facilitator and motivational keynote speaker. Beyond her extensive knowledge and skills\, her biggest offering is inspiring people to believe anything is possible. Her aim is to create connections and environments that challenge and support people in an authentic\, vulnerable\, engaging and fun way. In 2020\, she founded Ignite Insight & Innovation. \n \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/agile-leadership-leading-amazing-teams-lat-virtual-13/
CATEGORIES:Courses,Leading Amazing Teams
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250626T083000
DTEND;TZID=America/Chicago:20250627T170000
DTSTAMP:20260425T153200
CREATED:20250414T231423Z
LAST-MODIFIED:20250627T173001Z
UID:10000325-1750926600-1751043600@helpingimprove.com
SUMMARY:Advanced Certified Scrum Master [A-CSM] - Agile Facilitation - Virtual
DESCRIPTION:Looking for an interactive\, fun\, interesting course focused not just on answers but on how to engage others and tap into their knowledge?\n\n\nAdvanced Certified Scrum Master – Agile Facilitation\nWhen working in organizations\, we often hear the question\, “How do we help our teams improve?” Facilitation skills play a crucial role in this process. They help in more subtle and lasting ways than using positional power to tell people what to do. One of the critical challenges is learning how to help bring people together to deliver value without taking ownership. Bringing people together goes beyond getting consensus. Getting to collaboration means tapping into the knowledge and wisdom of the entire team. \nAdvanced Certified Scrum Master® (A-CSM℠) – Agile Facilitation helps ScrumMasters and other Agile leaders with the real day-to-day challenges of helping teams and organizations grow and improve. Throughout the course\, you will use hands-on\, engaging exercises to learn and expand your knowledge of how to: \n\nFacilitate better dialogue between the Product Owner\, team members\, customers\, stakeholders\, and executives.\nRespond confidently when encountering resistance to change\, lack of engagement\, low motivation\, and people’s unavailability.\nTroubleshoot agile challenges and issues – in ways that create more learning.\nIncrease engagement to encourage greater accountability\, commitment\, and buy-in.\nHave valuable agile scaling conversations.\n\nThroughout this course\, you will work through exercises based on common agile and organizational challenges. You will have the opportunity to design and facilitate sessions\, assess and explore conflict models\, assess areas for your own personal development (which is critical for leaders)\, and experience a live professional coaching session to begin to understand the power of professional coaching for leaders and ScrumMasters. \nWho Should Attend\nTypical attendees include ScrumMasters\, manages\, agile coaches\, project managers\, product owners/managers\, facilitators\, and agile team members. \nWe welcome anyone who wants to level up their facilitation skills or incorporate new leadership approaches\, including: \n\nLeaders and others in the organization who are looking for ways to tap into more of their people’s knowledge\nAnyone who wants to explore new approaches and concepts to help improve as a leader\nThose interested in learning how to use facilitation techniques to increase team engagement\nIndividuals who understand the basics of scrum and want to look at root cause issues behind surface level challenges\nPeople with an interest in improving themselves so they are not – inadvertently – the impediment to progress\n\nLearning Objectives\n\nUnderstand how facilitation helps leaders achieve high-performance teams\nExplain the value of facilitation and all aspects involved in great facilitation (and learn why it is not the same as ‘leading the meeting’)\nExamine common facilitation challenges to improve your results\nAnalyze challenges and break assumptions to identify the real issues slowing you and your team’s down\nIdentify key aspects of what it means to be a team leader and how you can leverage those skills\nDiscover what drives your team towards shared ownership\nDefine what it means to be a high-performance team and factors to focus on to help teams improve\nPractice designing\, facilitating\, and evaluating several events using multiple facilitation tools and techniques\nExplore key scrum challenges and gain techniques to deal with topics such as conflict\, listening\, collaboration\, and decision making\nRecognize various scaling approaches and discuss when to scale\nObserve and evaluate the differences between coaching and other approaches\nEvaluate how engineering principles and practices can help teams collaborate and deliver value\nLearn new ways to improve how you listen\, how you can stop blocking your listening\, and techniques to have hard conversations\n\nWhat to Expect\nWe take training and learning seriously\, whether in-person or virtual\, and respect the investment of both time and money you are making to advance your skills. We have significant experience creating engaging and valuable training experiences and believe in building instructor-led sessions that don’t rely on pre-recorded video or extensive slides. \nWhether you choose in-person or virtual instruction\, you can expect: \n\nBrain-friendly\, experiential training to dramatically increase learning and retention. Our aim is a class that’s extremely engaging\, interesting\, and applicable\, taught by instructors practiced in neuroscience-based training methods.\nColor\, in-depth printed workbooks provided for all students. For virtual courses\, we ship worksbooks direct to your home (or other location).\nLearning canvasses\, interactive discussions\, and answers to reality-based questions beyond the theory.\nOpportunities for challenging work throughout the course that focus on your real-world situations.\nIn-depth engagement with your instructor and fellow attendees. If you are looking for a dry lecture (or to watch your instructor click through endless slides)\, this class is NOT for you!\n\nWe’re happy to walk you through a live training session to illustrate how we teach and answer any questions.  We offer this course publicly and privately for your organization. Currently\, public classes are running virtually to accommodate people from multiple locations. If you are interested in a private class for your organization\, please contact us to discuss options. \nDetails\nLength\, Level & Credit\nLength: 2-days + prework \nLevel: Intermediate \nCourse Credit: \n\n16 PMI PDUs\n16 Scrum Alliance® SEUs\nQualified to apply for the Scrum Alliance – Advanced Certified ScrumMaster (A-CSM)\n\nPrerequisites\n\nAnyone interested in learning these practices and ideas with a mindset open to new concepts (skeptical is still okay as long as you are open)\nFor the A-CSM Certification\, see the Certification Requirements below\n\nA-CSM Certification Requirements\nThe course meets the learning objectives for the Scrum Alliance Advanced Certified ScrumMaster (A-CSM) Certification Training. This class is one of the requirements to receive the A-CSM certification. To qualify\, you must: \n\nHave an active Certified ScrumMaster (CSM) certification with the Scrum Alliance.\nComplete the class prework.\nAttend and participate in the entire A-CSM class.\nDocument at least 12 months of experience as a ScrumMaster on your Scrum Alliance Profile. Note: If you do not meet this requirement\, you can take the class and document the experience as you get it. You will not receive the certification until the documentation is complete.\n\nThe A-CSM is an advanced course on the path to certification as a Certified Scrum Professional. Read more about the A-CSM and Scrum Alliance Certification process or read all of the A-CSM Learning Objectives. \nCourse Facilitators\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/advanced-certified-scrum-master-a-csm-agile-facilitation-virtual/
CATEGORIES:Agile Facilitation Training with A-CSM,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2025/04/f05e8dacb0e3b0cc293822001ccff64f-cnjDlW.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250303T084500
DTEND;TZID=America/Chicago:20250304T170000
DTSTAMP:20260425T153200
CREATED:20241113T184025Z
LAST-MODIFIED:20250304T182939Z
UID:10000322-1740991500-1741107600@helpingimprove.com
SUMMARY:Certified Scrum Product Owner [CSPO®] Training - Virtual
DESCRIPTION:Learn the how the Scrum Product Owner (Scrum’s version of a Product Manager) engages with stakeholders & helps the Scrum Team deliver value.\n\n\nCertified Scrum Product Owner (CSPO®) Training\nThe product owner\, in scrum\, is accountable for maximizing the value for that product\, through the work of the scrum team. The product owner is scrum’s name for a product manager. The product owner engages with customers\, other stakeholders\, and the scrum team to create a product backlog and to prioritize the work in the product backlog. The scrum product owner’s approach to doing this work differs in a few key ways from older\, less flexible approaches. \nSpecifically\, the product owner: \n\nclearly articulates and communicates the product vision or goal. The scrum team\, which includes the people building the product or service\, understand what they are building and why.\nprioritizes the backlog by ordering all items against each other. There is not two “#1s” or ten. The backlog items are ordered as 1\, 2\, 3\, 4\, 5\, … 40 … and so on. They make decisions about what is more or less important.\ncreates transparency around the product backlog and the product backlog items\, so that it is visible and available to everyone involved.\n\nWhile these ideas are often what people aim for or espouse to\, the scrum product owner does them. Without transparency of work\, clear decisions on priorities\, and clarity of goal\, we can’t expect teams to be engaged and deliver. The scrum product owner understands this and is accountable to provide these to the scrum team and organization. \nThroughout the course\, you will have an opportunity to engage in practical\, reality-based work with small groups. Explore what the product owner is accountable for in the scrum framework\, learn new ways to engage customers to understand what they truly need\, and create product backlog items and refine them. You will have the opportunity to dig into the tough questions about project vs product thinking and create dialogue in your organization about the problem of too much work in process. \n\n\nWhat is  Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the work or the environment is complex and not as predicable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation to being success in the face of complexity. Transparency allows people to see issues\, challenges\, and places that can be improved. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of a number of events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \n\n\nWho Should Attend\nThis course should be attended by anyone who wants to understand what the product owner role is and how the product owner does their job. \n\nProduct Owners\, Product Managers\, Business Analysts\, QA Testers\nAgile Coaches\, Scrum Masters \nScrum team members\, agile team members\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our product owner training covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to product management and product ownership outside of software\n\n\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\n\n\nLearning Objectives\n\nExamine where typical product owner (product manager) roles align with the Scrum Framework\nCompare the types of business decisions you and your organization make and decide if those are sufficient\nIllustrate how risks and assumptions are handled in Scrum by product owners (product managers); summarize how agile adds value and the types of value\nReview common reasons why visions and product goals are not motivating and discuss characteristics that make up good visions\nCompare types of stakeholders and contrast stakeholder analysis approaches\nLearn how customer segmentation is often done wrong and a better approach to understanding customer needs\nAnalyze a case study for stakeholders jobs\, pains and gains\, and review the impact in your work\nLearn the key attributes of a product backlog and analyze a bad product backlog and find errors\nExplore the differences between products and projects and how they impact risk\nUncover the simplicity and challenge of handling multiple products in one backlog with one or more teams\n\nTake an in-depth look at backlog refinement and what it means to have backlog items ready for sprint planning\n\nIllustrate the typical problems with ‘epics’ and why they don’t typically add any value; then learn about a better option to help slice epics\n\nAnalyze a project request for valuable features\, then create detailed assessments and a feature backlog\n\nBreak down features into stories and compile a list of user stories\n\nSlice user stories into smaller parts\, using multiple refinement approaches; explain what a vertical slice is and its value\n\nLearn exactly what the definition of done should be\, why it is challenging\, and understand the pros and cons of multiple definitions of done\n\nLearn why a product backlog is almost never sufficient and how roadmaps\, release maps\, and Product Boards present much more clarity and content for teams\, product owners (product managers)\, and stakeholders — and how to create one\n\n\n\nDetails\nCourse Length: 2 full day sessions  8:30AM-5:00PM (Verify the time zone listed for this class)  (a total of 2 days ) + pre-work \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new ideas\nDesire to engage with other and participate throughout the course\n\nCourse Credit\n\n15 PMI PDUs\n15 Scrum Alliance SEUs\nQualified to become a CSPO (registration fee is included in the course fee)\n\n\n\nCourse Facilitator \n\n\n\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrum-product-owner-cspo-training-virtual-5/
CATEGORIES:Certified Scrum Product Owner,Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20250210T083000
DTEND;TZID=America/Denver:20250212T170000
DTSTAMP:20260425T153200
CREATED:20240823T103115Z
LAST-MODIFIED:20250212T174512Z
UID:10000320-1739176200-1739379600@helpingimprove.com
SUMMARY:Agile Leadership: Leading Amazing Teams [LAT] - Virtual
DESCRIPTION:Gain critical professional coaching tools\, techniques\, skills\, and ideas that help leaders enable high performing teams.\n\n\nAgile Leadership — Leading Amazing Teams for Breakthrough Results\nLeaders today face shifting challenges when helping teams succeed in our complex world. With increasing speed\, change\, and unknowns\, leaders can’t rely on ‘knowing everything’ — there is too much happening. While many leaders realize this\, acting on it to create an environment where teams can thrive and deliver is not simple. Leaders need to bring new and deeper levels of skill and engagement to meet these challenges. \nHigh-performance is more than a catchphrase\, it is a state where teams are self-organizing to solve problems and deliver value to customers. Self-organizing and self-managing are not the same. The process of helping teams reach and maintain high-performance state varies from team to team and organization to organization\, however\, the foundational skills leaders need do not change. \nLeadership – leading to create real empowered high-performance teams. While we want teams to solve many of their own challenges\, leaders play a critical part in this process by helping teams continue to improve and develop. Great leaders engage with people and teams to address issues like conflict head-on\, helping teams find ways to gain from conflict and improve. They don’t have the luxury of telling teams “you are empowered” and walking away – they must do ‘just enough’ to help teams thrive. This requires leaders to have the awareness and protocols in place to know when they might be limiting the team. Agile Leadership — Leading Amazing Teams brings critical tools\, techniques\, skills\, and ideas from professional coaching\, brain-based training\, neuroscience\, leadership\, change management\, and much more to help leaders succeed. \nWhat to Expect\nWe take training and learning seriously and take your decision to spend time advancing your skills and improving yourself seriously. As such\, we use the latest training approaches and techniques\, and bring energy and fun\, to ensure you have the best possible experience and learn as much as possible. \n\nBrain-based training to dramatically increase learning and retention (both instructors are Certified Training From the Back of the Room Trainers)\nExpect to be challenged and look at ways you need to change to help others improve\nOpportunities throughout the course to focus on your real-world situations\nAdvanced and cutting-edge skills and techniques to deal with the specific challenges you are facing\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increase safety and retention – laughing helps learning\nTwo Instructors — This course is co-taught as a partnership by two instructors (Tricia Broderick and Jake Calabrese)\, providing additional depth and insight\, varied experiences and learning opportunities\, and real-time lessons around co-leadership\n\nLearning Objectives\n\nUnderstand the connection between leadership and coaching to achieve high performance\nExplain the value of agile coaching and leading with coaching in today’s world\nExplore and practice using a coaching framework to find your leadership stance\nLearn to assess the level of coaching a team requires and when to ask for help\nDemonstrate how to kick off a new team and provide them with a foundation for success\nApply multiple coaching tools and techniques\, in various situations\, to help individuals and teams create and maintain a high performing team\nDispel common Agile Leadership Myths to address real team challenges\nLearn about and practice shifting your mindset to approach leadership challenges from new perspectives that empower teams\nExplore your ability and capacity as a coach and leader and determine what areas you need to improve\nExplore challenges with organizational agility and multiple teams — and opportunities to address the challenges\nExperience new ideas to help teams embrace healthy conflict as normal\nDemonstrate Training from the Back of the Room\, Brain-based training techniques that you can use as a leader\, manager\, or coach to help your teams continuously improve\nApply practices & skills from the field of Professional Coaching and learn how they are critical to your success as a leader\nEstablish and refine a leadership backlog to apply when you return to work\n\nWho Should Attend\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nDetails\nLength: 3-days + pre-reading assignments that we will use during class \nLocation: Virtual\, via Zoom with Miro for interactive exercises \nLevel: Intermediate to Advanced \nPrerequisites\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nCourse Credit & Certifications\n\n27 PMI PDUs\n27 Scrum Alliance SEUs\nICAgile Certified Professional in Agile Coaching (ICP-ACC)\nScrum Alliance Certified Agile Leader (CAL 1)\n\nCourse Facilitators\nLeading Amazing teams is co-trained by Jake Calabrese\, Helping Improve and Tricia Broderick\, Ignite Insight + Innovation. \nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n \nTricia Broderick\nTricia Broderick is a leadership and organizational advisor. Her transformational leadership at all levels of an organization\, ignites the growth of leaders and high performing teams to deliver quality outcomes. Tricia has more than twenty years of experience in the software development industry. She is a highly-rated trainer\, coach\, facilitator and motivational keynote speaker. Beyond her extensive knowledge and skills\, her biggest offering is inspiring people to believe anything is possible. Her aim is to create connections and environments that challenge and support people in an authentic\, vulnerable\, engaging and fun way. In 2020\, she founded Ignite Insight & Innovation. \n \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/agile-leadership-leading-amazing-teams-lat-virtual-12/
LOCATION:Live Virtual
CATEGORIES:Courses,Leading Amazing Teams
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241002T084500
DTEND;TZID=America/Chicago:20241003T170000
DTSTAMP:20260425T153200
CREATED:20240208T213341Z
LAST-MODIFIED:20231208T213757Z
UID:10000314-1727858700-1727974800@helpingimprove.com
SUMMARY:Certified ScrumMaster® [CSM] Training - Virtual
DESCRIPTION:Learn the core elements of Scrum and the ScrumMaster role and how Scrum helps teams thrive so they can deliver for customers.\n\n\nCertified ScrumMaster® Training \nA ScrumMaster is someone who works to help the Scrum Team and the organization continuously improve. This work includes helping to remove organizational impediments that slow the team down\, or making the impediments transparent (everyone agrees they are okay going slower). They are not a project manager\, given they are not accountable for delivery of a project. Instead they are accountable to help everyone on the team improve and help create an environment and structure where they can thrive and deliver for customers. \nStudents will work on engaging exercises and a simulation (to keep things fun and interesting) throughout the class. These activities provide opportunities to think and experience Scrum concepts by working on them in small groups. Throughout the course\, we will dig into real life situations and tackle tough questions. Our approach is reality based\, and we expect students to push back and challenge concepts that don’t work in their organization. Expect to work in various groups and be engaged throughout the course. We never use slides – so if you planned for a nap\, this is the wrong class for you. \nWhat is Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the work or the environment is complex and not as predicable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation to being success in the face of complexity. Transparency allows people to see issues\, challenges\, and places that can be improved. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of a number of events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\nLearning Objectives\n\nWhat is agile and why does it matter: Learn how to discuss agile and scrum with others in your organization and explain why agile is useful and in what contexts.\nDiscuss how complexity and empiricism impact our business decisions and impact our success.\nAnalyze agile principles and values as well as lean principles to understand which are most valuable to you and consider how you could apply them in real life.\nLearn the differences between doing agile practices and being an agile organization.\nPractice using scrum with a simulation where you work as a small team (3-6 people) to create a product.\nLearn the ins-and-outs of scrum events (sprint\, sprint planning\, daily scrum\, sprint review\, sprint retrospective).\nLearn how scrum artifacts and supporting practices help you be successful as well as tips and tricks for doing them well (product backlog\, sprint backlog\, sprint goal\, product goal\, definition of done\, definition of ready\, product increment\, etc.).\nUnderstand what each of the three jobs (not titles) in scrum are\, how they work together\, what they are accountable for\, and what to avoid.\nExplore why scrum values mean little without focusing on the behaviors that support them.\nTrue leadership and servant leadership – what does it mean to lead?\nReality – we expect you to ask the tough questions. We expect you to bring up situations where scrum did not work for you.\nUncover the role of the ScrumMaster regarding impediments and how to first ask the team to solve issues then make the costs transparent!\nReview additional approaches such as facilitation and professional coaching to understand new ways to engage people and teams.\nDiscuss reality: We don’t tell you to “trust us” or include “agile is cool” as a reason to use agile. We EXPECT you to ask hard questions\, as long as you are open to digging into the answers. Scrum is NOT a silver-bullet\, nor is agile. They still require hard work.\n\nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nDetails\nCourse Length: 4 1/2 day sessions (2 full days total) 2-days + pre-work \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new ideas\nFor the CSM Certification\, see the Certification Requirements section\n\nCourse Credit\n\n16 PMI PDUs\n16 Scrum Alliance SEUs\nQualified to take the CSM Exam (exam fee is included in the course fee)\n\nCertification Requirements\nThe course meets the learning objectives for the Scrum Alliance Certified ScrumMaster® (CSM®) Certification Training. This class is one of the requirements to receive the CSM certification from Scrum Alliance. To qualify\, you must: \n\nComplete the class prework.\nAttend and participate in the entire CSM class.\nComplete and pass the CSM exam after completing the class. We will submit your name to Scrum Alliance® after completing the class and you can create a profile and take the exam at that time. We cover everything you need to pass the exam in the course.\n\nCourse Facilitator\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrummaster-csm-training-virtual-16/
CATEGORIES:Certified ScrumMaster,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/12/a6ce39e5b14921891a7b5b4728ae94db-d7dHhi.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20240813T083000
DTEND;TZID=America/Denver:20240815T170000
DTSTAMP:20260425T153200
CREATED:20240416T011533Z
LAST-MODIFIED:20240815T203110Z
UID:10000317-1723537800-1723741200@helpingimprove.com
SUMMARY:Agile Leadership: Leading Amazing Teams [LAT] - Virtual
DESCRIPTION:Gain critical professional coaching tools\, techniques\, skills\, and ideas that help leaders enable high performing teams.\n\n\nAgile Leadership — Leading Amazing Teams for Breakthrough Results\nLeaders today face shifting challenges when helping teams succeed in our complex world. With increasing speed\, change\, and unknowns\, leaders can’t rely on ‘knowing everything’ — there is too much happening. While many leaders realize this\, acting on it to create an environment where teams can thrive and deliver is not simple. Leaders need to bring new and deeper levels of skill and engagement to meet these challenges. \nHigh-performance is more than a catchphrase\, it is a state where teams are self-organizing to solve problems and deliver value to customers. Self-organizing and self-managing are not the same. The process of helping teams reach and maintain high-performance state varies from team to team and organization to organization\, however\, the foundational skills leaders need do not change. \nLeadership – leading to create real empowered high-performance teams. While we want teams to solve many of their own challenges\, leaders play a critical part in this process by helping teams continue to improve and develop. Great leaders engage with people and teams to address issues like conflict head-on\, helping teams find ways to gain from conflict and improve. They don’t have the luxury of telling teams “you are empowered” and walking away – they must do ‘just enough’ to help teams thrive. This requires leaders to have the awareness and protocols in place to know when they might be limiting the team. Agile Leadership — Leading Amazing Teams brings critical tools\, techniques\, skills\, and ideas from professional coaching\, brain-based training\, neuroscience\, leadership\, change management\, and much more to help leaders succeed. \nWhat to Expect\nWe take training and learning seriously and take your decision to spend time advancing your skills and improving yourself seriously. As such\, we use the latest training approaches and techniques\, and bring energy and fun\, to ensure you have the best possible experience and learn as much as possible. \n\nBrain-based training to dramatically increase learning and retention (both instructors are Certified Training From the Back of the Room Trainers)\nExpect to be challenged and look at ways you need to change to help others improve\nOpportunities throughout the course to focus on your real-world situations\nAdvanced and cutting-edge skills and techniques to deal with the specific challenges you are facing\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increase safety and retention – laughing helps learning\nTwo Instructors — This course is co-taught as a partnership by two instructors (Tricia Broderick and Jake Calabrese)\, providing additional depth and insight\, varied experiences and learning opportunities\, and real-time lessons around co-leadership\n\nLearning Objectives\n\nUnderstand the connection between leadership and coaching to achieve high performance\nExplain the value of agile coaching and leading with coaching in today’s world\nExplore and practice using a coaching framework to find your leadership stance\nLearn to assess the level of coaching a team requires and when to ask for help\nDemonstrate how to kick off a new team and provide them with a foundation for success\nApply multiple coaching tools and techniques\, in various situations\, to help individuals and teams create and maintain a high performing team\nDispel common Agile Leadership Myths to address real team challenges\nLearn about and practice shifting your mindset to approach leadership challenges from new perspectives that empower teams\nExplore your ability and capacity as a coach and leader and determine what areas you need to improve\nExplore challenges with organizational agility and multiple teams — and opportunities to address the challenges\nExperience new ideas to help teams embrace healthy conflict as normal\nDemonstrate Training from the Back of the Room\, Brain-based training techniques that you can use as a leader\, manager\, or coach to help your teams continuously improve\nApply practices & skills from the field of Professional Coaching and learn how they are critical to your success as a leader\nEstablish and refine a leadership backlog to apply when you return to work\n\nWho Should Attend\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nDetails\nLength: 3-days + pre-reading assignments that we will use during class \nLocation: Virtual\, via Zoom with Miro for interactive exercises \nLevel: Intermediate to Advanced \nPrerequisites\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nCourse Credit & Certifications\n\n27 PMI PDUs\n27 Scrum Alliance SEUs\nICAgile Certified Professional in Agile Coaching (ICP-ACC)\nScrum Alliance Certified Agile Leader (CAL 1)\n\nCourse Facilitators\nLeading Amazing teams is co-trained by Jake Calabrese\, Helping Improve and Tricia Broderick\, Ignite Insight + Innovation. \nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n \nTricia Broderick\nTricia Broderick is a leadership and organizational advisor. Her transformational leadership at all levels of an organization\, ignites the growth of leaders and high performing teams to deliver quality outcomes. Tricia has more than twenty years of experience in the software development industry. She is a highly-rated trainer\, coach\, facilitator and motivational keynote speaker. Beyond her extensive knowledge and skills\, her biggest offering is inspiring people to believe anything is possible. Her aim is to create connections and environments that challenge and support people in an authentic\, vulnerable\, engaging and fun way. In 2020\, she founded Ignite Insight & Innovation. \n \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/agile-leadership-leading-amazing-teams-lat-virtual-10/
CATEGORIES:Courses,Leading Amazing Teams
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240729T084500
DTEND;TZID=America/Chicago:20240730T170000
DTSTAMP:20260425T153200
CREATED:20240108T212458Z
LAST-MODIFIED:20240730T204448Z
UID:10000312-1722242700-1722358800@helpingimprove.com
SUMMARY:Certified ScrumMaster® [CSM] Training - Virtual
DESCRIPTION:Learn the core elements of Scrum and the ScrumMaster role and how Scrum helps teams thrive so they can deliver for customers.\n\n\nCertified ScrumMaster® Training \nA ScrumMaster is someone who works to help the Scrum Team and the organization continuously improve. This work includes helping to remove organizational impediments that slow the team down\, or making the impediments transparent (everyone agrees they are okay going slower). They are not a project manager\, given they are not accountable for delivery of a project. Instead they are accountable to help everyone on the team improve and help create an environment and structure where they can thrive and deliver for customers. \nStudents will work on engaging exercises and a simulation (to keep things fun and interesting) throughout the class. These activities provide opportunities to think and experience Scrum concepts by working on them in small groups. Throughout the course\, we will dig into real life situations and tackle tough questions. Our approach is reality based\, and we expect students to push back and challenge concepts that don’t work in their organization. Expect to work in various groups and be engaged throughout the course. We never use slides – so if you planned for a nap\, this is the wrong class for you. \nWhat is Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the work or the environment is complex and not as predicable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation to being success in the face of complexity. Transparency allows people to see issues\, challenges\, and places that can be improved. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of a number of events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\nLearning Objectives\n\nWhat is agile and why does it matter: Learn how to discuss agile and scrum with others in your organization and explain why agile is useful and in what contexts.\nDiscuss how complexity and empiricism impact our business decisions and impact our success.\nAnalyze agile principles and values as well as lean principles to understand which are most valuable to you and consider how you could apply them in real life.\nLearn the differences between doing agile practices and being an agile organization.\nPractice using scrum with a simulation where you work as a small team (3-6 people) to create a product.\nLearn the ins-and-outs of scrum events (sprint\, sprint planning\, daily scrum\, sprint review\, sprint retrospective).\nLearn how scrum artifacts and supporting practices help you be successful as well as tips and tricks for doing them well (product backlog\, sprint backlog\, sprint goal\, product goal\, definition of done\, definition of ready\, product increment\, etc.).\nUnderstand what each of the three jobs (not titles) in scrum are\, how they work together\, what they are accountable for\, and what to avoid.\nExplore why scrum values mean little without focusing on the behaviors that support them.\nTrue leadership and servant leadership – what does it mean to lead?\nReality – we expect you to ask the tough questions. We expect you to bring up situations where scrum did not work for you.\nUncover the role of the ScrumMaster regarding impediments and how to first ask the team to solve issues then make the costs transparent!\nReview additional approaches such as facilitation and professional coaching to understand new ways to engage people and teams.\nDiscuss reality: We don’t tell you to “trust us” or include “agile is cool” as a reason to use agile. We EXPECT you to ask hard questions\, as long as you are open to digging into the answers. Scrum is NOT a silver-bullet\, nor is agile. They still require hard work.\n\nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nDetails\nCourse Length: 4 1/2 day sessions (2 full days total) 2-days + pre-work \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new ideas\nFor the CSM Certification\, see the Certification Requirements section\n\nCourse Credit\n\n16 PMI PDUs\n16 Scrum Alliance SEUs\nQualified to take the CSM Exam (exam fee is included in the course fee)\n\nCertification Requirements\nThe course meets the learning objectives for the Scrum Alliance Certified ScrumMaster® (CSM®) Certification Training. This class is one of the requirements to receive the CSM certification from Scrum Alliance. To qualify\, you must: \n\nComplete the class prework.\nAttend and participate in the entire CSM class.\nComplete and pass the CSM exam after completing the class. We will submit your name to Scrum Alliance® after completing the class and you can create a profile and take the exam at that time. We cover everything you need to pass the exam in the course.\n\nCourse Facilitator\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrummaster-csm-training-virtual-14/
CATEGORIES:Certified ScrumMaster,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/12/407bb1bcf4a2b444142a8bc575c5900d-w9qpmY.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240528T084500
DTEND;TZID=America/Chicago:20240529T170000
DTSTAMP:20260425T153200
CREATED:20231208T212445Z
LAST-MODIFIED:20240529T234444Z
UID:10000311-1716885900-1717002000@helpingimprove.com
SUMMARY:Certified Scrum Product Owner [CSPO®] Training - Virtual
DESCRIPTION:Learn the how the Scrum Product Owner (Scrum’s version of a Product Manager) engages with stakeholders & helps the Scrum Team deliver value.\n\n\nCertified Scrum Product Owner (CSPO®) Training\nThe product owner\, in scrum\, is accountable for maximizing the value for that product\, through the work of the scrum team. The product owner is scrum’s name for a product manager. The product owner engages with customers\, other stakeholders\, and the scrum team to create a product backlog and to prioritize the work in the product backlog. The scrum product owner’s approach to doing this work differs in a few key ways from older\, less flexible approaches. \nSpecifically\, the product owner: \n\nclearly articulates and communicates the product vision or goal. The scrum team\, which includes the people building the product or service\, understand what they are building and why.\nprioritizes the backlog by ordering all items against each other. There is not two “#1s” or ten. The backlog items are ordered as 1\, 2\, 3\, 4\, 5\, … 40 … and so on. They make decisions about what is more or less important.\ncreates transparency around the product backlog and the product backlog items\, so that it is visible and available to everyone involved.\n\nWhile these ideas are often what people aim for or espouse to\, the scrum product owner does them. Without transparency of work\, clear decisions on priorities\, and clarity of goal\, we can’t expect teams to be engaged and deliver. The scrum product owner understands this and is accountable to provide these to the scrum team and organization. \nThroughout the course\, you will have an opportunity to engage in practical\, reality-based work with small groups. Explore what the product owner is accountable for in the scrum framework\, learn new ways to engage customers to understand what they truly need\, and create product backlog items and refine them. You will have the opportunity to dig into the tough questions about project vs product thinking and create dialogue in your organization about the problem of too much work in process. \n\n\nWhat is  Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the work or the environment is complex and not as predicable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation to being success in the face of complexity. Transparency allows people to see issues\, challenges\, and places that can be improved. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of a number of events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \n\n\nWho Should Attend\nThis course should be attended by anyone who wants to understand what the product owner role is and how the product owner does their job. \n\nProduct Owners\, Product Managers\, Business Analysts\, QA Testers\nAgile Coaches\, Scrum Masters \nScrum team members\, agile team members\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our product owner training covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to product management and product ownership outside of software\n\n\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\n\n\nLearning Objectives\n\nExamine where typical product owner (product manager) roles align with the Scrum Framework\nCompare the types of business decisions you and your organization make and decide if those are sufficient\nIllustrate how risks and assumptions are handled in Scrum by product owners (product managers); summarize how agile adds value and the types of value\nReview common reasons why visions and product goals are not motivating and discuss characteristics that make up good visions\nCompare types of stakeholders and contrast stakeholder analysis approaches\nLearn how customer segmentation is often done wrong and a better approach to understanding customer needs\nAnalyze a case study for stakeholders jobs\, pains and gains\, and review the impact in your work\nLearn the key attributes of a product backlog and analyze a bad product backlog and find errors\nExplore the differences between products and projects and how they impact risk\nUncover the simplicity and challenge of handling multiple products in one backlog with one or more teams\n\nTake an in-depth look at backlog refinement and what it means to have backlog items ready for sprint planning\n\nIllustrate the typical problems with ‘epics’ and why they don’t typically add any value; then learn about a better option to help slice epics\n\nAnalyze a project request for valuable features\, then create detailed assessments and a feature backlog\n\nBreak down features into stories and compile a list of user stories\n\nSlice user stories into smaller parts\, using multiple refinement approaches; explain what a vertical slice is and its value\n\nLearn exactly what the definition of done should be\, why it is challenging\, and understand the pros and cons of multiple definitions of done\n\nLearn why a product backlog is almost never sufficient and how roadmaps\, release maps\, and Product Boards present much more clarity and content for teams\, product owners (product managers)\, and stakeholders — and how to create one\n\n\n\nDetails\nCourse Length: 2 full day sessions  8:30AM-5:00PM (Verify the time zone listed for this class)  (a total of 2 days ) + pre-work \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new ideas\nDesire to engage with other and participate throughout the course\n\nCourse Credit\n\n15 PMI PDUs\n15 Scrum Alliance SEUs\nQualified to become a CSPO (registration fee is included in the course fee)\n\n\n\nCourse Facilitator \n\n\n\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrum-product-owner-cspo-training-virtual-2/
CATEGORIES:Certified Scrum Product Owner,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/12/a56062d19288e8d8cbc2445cc2587b31-WKcuKd.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240513T084500
DTEND;TZID=America/Chicago:20240514T170000
DTSTAMP:20260425T153200
CREATED:20231208T212434Z
LAST-MODIFIED:20240514T233121Z
UID:10000310-1715589900-1715706000@helpingimprove.com
SUMMARY:Certified ScrumMaster® [CSM] Training - Virtual
DESCRIPTION:Learn the core elements of Scrum and the ScrumMaster role and how Scrum helps teams thrive so they can deliver for customers.\n\n\nCertified ScrumMaster® Training \nA ScrumMaster is someone who works to help the Scrum Team and the organization continuously improve. This work includes helping to remove organizational impediments that slow the team down\, or making the impediments transparent (everyone agrees they are okay going slower). They are not a project manager\, given they are not accountable for delivery of a project. Instead they are accountable to help everyone on the team improve and help create an environment and structure where they can thrive and deliver for customers. \nStudents will work on engaging exercises and a simulation (to keep things fun and interesting) throughout the class. These activities provide opportunities to think and experience Scrum concepts by working on them in small groups. Throughout the course\, we will dig into real life situations and tackle tough questions. Our approach is reality based\, and we expect students to push back and challenge concepts that don’t work in their organization. Expect to work in various groups and be engaged throughout the course. We never use slides – so if you planned for a nap\, this is the wrong class for you. \nWhat is Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the work or the environment is complex and not as predicable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation to being success in the face of complexity. Transparency allows people to see issues\, challenges\, and places that can be improved. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of a number of events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\nLearning Objectives\n\nWhat is agile and why does it matter: Learn how to discuss agile and scrum with others in your organization and explain why agile is useful and in what contexts.\nDiscuss how complexity and empiricism impact our business decisions and impact our success.\nAnalyze agile principles and values as well as lean principles to understand which are most valuable to you and consider how you could apply them in real life.\nLearn the differences between doing agile practices and being an agile organization.\nPractice using scrum with a simulation where you work as a small team (3-6 people) to create a product.\nLearn the ins-and-outs of scrum events (sprint\, sprint planning\, daily scrum\, sprint review\, sprint retrospective).\nLearn how scrum artifacts and supporting practices help you be successful as well as tips and tricks for doing them well (product backlog\, sprint backlog\, sprint goal\, product goal\, definition of done\, definition of ready\, product increment\, etc.).\nUnderstand what each of the three jobs (not titles) in scrum are\, how they work together\, what they are accountable for\, and what to avoid.\nExplore why scrum values mean little without focusing on the behaviors that support them.\nTrue leadership and servant leadership – what does it mean to lead?\nReality – we expect you to ask the tough questions. We expect you to bring up situations where scrum did not work for you.\nUncover the role of the ScrumMaster regarding impediments and how to first ask the team to solve issues then make the costs transparent!\nReview additional approaches such as facilitation and professional coaching to understand new ways to engage people and teams.\nDiscuss reality: We don’t tell you to “trust us” or include “agile is cool” as a reason to use agile. We EXPECT you to ask hard questions\, as long as you are open to digging into the answers. Scrum is NOT a silver-bullet\, nor is agile. They still require hard work.\n\nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nDetails\nCourse Length: 4 1/2 day sessions (2 full days total) 2-days + pre-work \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new ideas\nFor the CSM Certification\, see the Certification Requirements section\n\nCourse Credit\n\n16 PMI PDUs\n16 Scrum Alliance SEUs\nQualified to take the CSM Exam (exam fee is included in the course fee)\n\nCertification Requirements\nThe course meets the learning objectives for the Scrum Alliance Certified ScrumMaster® (CSM®) Certification Training. This class is one of the requirements to receive the CSM certification from Scrum Alliance. To qualify\, you must: \n\nComplete the class prework.\nAttend and participate in the entire CSM class.\nComplete and pass the CSM exam after completing the class. We will submit your name to Scrum Alliance® after completing the class and you can create a profile and take the exam at that time. We cover everything you need to pass the exam in the course.\n\nCourse Facilitator\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrummaster-csm-training-virtual-13/
CATEGORIES:Certified ScrumMaster,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/12/dd2d8775c7165e1270e4d46ed44c0a9e-u5P8n0.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20240430T083000
DTEND;TZID=America/Denver:20240502T170000
DTSTAMP:20260425T153200
CREATED:20231019T204434Z
LAST-MODIFIED:20240502T020050Z
UID:10000303-1714465800-1714669200@helpingimprove.com
SUMMARY:Agile Leadership: Leading Amazing Teams [LAT] - Virtual
DESCRIPTION:Gain critical professional coaching tools\, techniques\, skills\, and ideas that help leaders enable high performing teams.\n\n\nAgile Leadership — Leading Amazing Teams for Breakthrough Results\nLeaders today face shifting challenges when helping teams succeed in our complex world. With increasing speed\, change\, and unknowns\, leaders can’t rely on ‘knowing everything’ — there is too much happening. While many leaders realize this\, acting on it to create an environment where teams can thrive and deliver is not simple. Leaders need to bring new and deeper levels of skill and engagement to meet these challenges. \nHigh-performance is more than a catchphrase\, it is a state where teams are self-organizing to solve problems and deliver value to customers. Self-organizing and self-managing are not the same. The process of helping teams reach and maintain high-performance state varies from team to team and organization to organization\, however\, the foundational skills leaders need do not change. \nLeadership – leading to create real empowered high-performance teams. While we want teams to solve many of their own challenges\, leaders play a critical part in this process by helping teams continue to improve and develop. Great leaders engage with people and teams to address issues like conflict head-on\, helping teams find ways to gain from conflict and improve. They don’t have the luxury of telling teams “you are empowered” and walking away – they must do ‘just enough’ to help teams thrive. This requires leaders to have the awareness and protocols in place to know when they might be limiting the team. Agile Leadership — Leading Amazing Teams brings critical tools\, techniques\, skills\, and ideas from professional coaching\, brain-based training\, neuroscience\, leadership\, change management\, and much more to help leaders succeed. \nWhat to Expect\nWe take training and learning seriously and take your decision to spend time advancing your skills and improving yourself seriously. As such\, we use the latest training approaches and techniques\, and bring energy and fun\, to ensure you have the best possible experience and learn as much as possible. \n\nBrain-based training to dramatically increase learning and retention (both instructors are Certified Training From the Back of the Room Trainers)\nExpect to be challenged and look at ways you need to change to help others improve\nOpportunities throughout the course to focus on your real-world situations\nAdvanced and cutting-edge skills and techniques to deal with the specific challenges you are facing\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increase safety and retention – laughing helps learning\nTwo Instructors — This course is co-taught as a partnership by two instructors (Tricia Broderick and Jake Calabrese)\, providing additional depth and insight\, varied experiences and learning opportunities\, and real-time lessons around co-leadership\n\nLearning Objectives\n\nUnderstand the connection between leadership and coaching to achieve high performance\nExplain the value of agile coaching and leading with coaching in today’s world\nExplore and practice using a coaching framework to find your leadership stance\nLearn to assess the level of coaching a team requires and when to ask for help\nDemonstrate how to kick off a new team and provide them with a foundation for success\nApply multiple coaching tools and techniques\, in various situations\, to help individuals and teams create and maintain a high performing team\nDispel common Agile Leadership Myths to address real team challenges\nLearn about and practice shifting your mindset to approach leadership challenges from new perspectives that empower teams\nExplore your ability and capacity as a coach and leader and determine what areas you need to improve\nExplore challenges with organizational agility and multiple teams — and opportunities to address the challenges\nExperience new ideas to help teams embrace healthy conflict as normal\nDemonstrate Training from the Back of the Room\, Brain-based training techniques that you can use as a leader\, manager\, or coach to help your teams continuously improve\nApply practices & skills from the field of Professional Coaching and learn how they are critical to your success as a leader\nEstablish and refine a leadership backlog to apply when you return to work\n\nWho Should Attend\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nDetails\nLength: 3-days + pre-reading assignments that we will use during class \nLocation: Virtual\, via Zoom with Miro for interactive exercises \nLevel: Intermediate to Advanced \nPrerequisites\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nCourse Credit & Certifications\n\n27 PMI PDUs\n27 Scrum Alliance SEUs\nICAgile Certified Professional in Agile Coaching (ICP-ACC)\nScrum Alliance Certified Agile Leader (CAL 1)\n\nCourse Facilitators\nLeading Amazing teams is co-trained by Jake Calabrese\, Helping Improve and Tricia Broderick\, Ignite Insight + Innovation. \nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n \nTricia Broderick\nTricia Broderick is a leadership and organizational advisor. Her transformational leadership at all levels of an organization\, ignites the growth of leaders and high performing teams to deliver quality outcomes. Tricia has more than twenty years of experience in the software development industry. She is a highly-rated trainer\, coach\, facilitator and motivational keynote speaker. Beyond her extensive knowledge and skills\, her biggest offering is inspiring people to believe anything is possible. Her aim is to create connections and environments that challenge and support people in an authentic\, vulnerable\, engaging and fun way. In 2020\, she founded Ignite Insight & Innovation. \n \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/agile-leadership-leading-amazing-teams-lat-virtual-9/
CATEGORIES:Courses,Leading Amazing Teams
ATTACH;FMTTYPE=image/png:https://helpingimprove.com/wp-content/uploads/2023/10/b41840898bf9cfc566415661fef14c4a-gaqLj8.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240318T083000
DTEND;TZID=America/Chicago:20240321T130000
DTSTAMP:20260425T153200
CREATED:20240201T190847Z
LAST-MODIFIED:20240320T204447Z
UID:10000316-1710750600-1711026000@helpingimprove.com
SUMMARY:Certified ScrumMaster® [CSM] Training - Virtual (4 Half Days)
DESCRIPTION:Learn the core elements of Scrum and the ScrumMaster job and how Scrum helps teams thrive so they can deliver for customers.\n\n\nCertified ScrumMaster® Training \nA ScrumMaster is someone who works to help the Scrum Team and the organization continuously improve. This work includes helping to remove organizational impediments that slow the team down\, or making the impediments transparent (everyone agrees they are okay going slower). They are not a project manager\, given they are not accountable for delivery of a project. Instead they are accountable to help everyone on the team improve and help create an environment and structure where they can thrive and deliver for customers. \nStudents will work on engaging exercises and a simulation (to keep things fun and interesting) throughout the class. These activities provide opportunities to think and experience Scrum concepts by working on them in small groups. Throughout the course\, we will dig into real life situations and tackle tough questions. Our approach is reality based\, and we expect students to push back and challenge concepts that don’t work in their organization. Expect to work in various groups and be engaged throughout the course. We never use slides – so if you planned for a nap\, this is the wrong class for you. \nWhat is Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the work or the environment is complex and not as predicable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation to being success in the face of complexity. Transparency allows people to see issues\, challenges\, and places that can be improved. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of a number of events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\nLearning Objectives\n\nWhat is agile and why does it matter: Learn how to discuss agile and scrum with others in your organization and explain why agile is useful and in what contexts.\nDiscuss how complexity and empiricism impact our business decisions and impact our success.\nAnalyze agile principles and values as well as lean principles to understand which are most valuable to you and consider how you could apply them in real life.\nLearn the differences between doing agile practices and being an agile organization.\nPractice using scrum with a simulation where you work as a small team (3-6 people) to create a product.\nLearn the ins-and-outs of scrum events (sprint\, sprint planning\, daily scrum\, sprint review\, sprint retrospective).\nLearn how scrum artifacts and supporting practices help you be successful as well as tips and tricks for doing them well (product backlog\, sprint backlog\, sprint goal\, product goal\, definition of done\, definition of ready\, product increment\, etc.).\nUnderstand what each of the three jobs (not titles) in scrum are\, how they work together\, what they are accountable for\, and what to avoid.\nExplore why scrum values mean little without focusing on the behaviors that support them.\nTrue leadership and servant leadership – what does it mean to lead?\nReality – we expect you to ask the tough questions. We expect you to bring up situations where scrum did not work for you.\nUncover the role of the ScrumMaster regarding impediments and how to first ask the team to solve issues then make the costs transparent!\nReview additional approaches such as facilitation and professional coaching to understand new ways to engage people and teams.\nDiscuss reality: We don’t tell you to “trust us” or include “agile is cool” as a reason to use agile. We EXPECT you to ask hard questions\, as long as you are open to digging into the answers. Scrum is NOT a silver-bullet\, nor is agile. They still require hard work.\n\nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nDetails\nCourse Length: 4 1/2 day sessions (2 full days total) 2-days + pre-work \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new ideas\nFor the CSM Certification\, see the Certification Requirements section\n\nCourse Credit\n\n16 PMI PDUs\n16 Scrum Alliance SEUs\nQualified to take the CSM Exam (exam fee is included in the course fee)\n\nCertification Requirements\nThe course meets the learning objectives for the Scrum Alliance Certified ScrumMaster® (CSM®) Certification Training. This class is one of the requirements to receive the CSM certification from Scrum Alliance. To qualify\, you must: \n\nComplete the class prework.\nAttend and participate in the entire CSM class.\nComplete and pass the CSM exam after completing the class. We will submit your name to Scrum Alliance® after completing the class and you can create a profile and take the exam at that time. We cover everything you need to pass the exam in the course.\n\nCourse Facilitator\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrummaster-csm-training-virtual-4-half-days/
CATEGORIES:Certified ScrumMaster,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2024/02/8ddc32623eb5dcc27d65e1c073ddf65d-xegdrz.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240226T084500
DTEND;TZID=America/Chicago:20240227T170000
DTSTAMP:20260425T153200
CREATED:20231208T212410Z
LAST-MODIFIED:20240227T193017Z
UID:10000309-1708937100-1709053200@helpingimprove.com
SUMMARY:Certified Scrum Product Owner [CSPO®] Training - Virtual
DESCRIPTION:Learn the how the Scrum Product Owner (Scrum’s version of a Product Manager) engages with stakeholders & helps the Scrum Team deliver value.\n\n\nCertified Scrum Product Owner (CSPO®) Training\nThe product owner\, in scrum\, is accountable for maximizing the value for that product\, through the work of the scrum team. The product owner is scrum’s name for a product manager. The product owner engages with customers\, other stakeholders\, and the scrum team to create a product backlog and to prioritize the work in the product backlog. The scrum product owner’s approach to doing this work differs in a few key ways from older\, less flexible approaches. \nSpecifically\, the product owner: \n\nclearly articulates and communicates the product vision or goal. The scrum team\, which includes the people building the product or service\, understand what they are building and why.\nprioritizes the backlog by ordering all items against each other. There is not two “#1s” or ten. The backlog items are ordered as 1\, 2\, 3\, 4\, 5\, … 40 … and so on. They make decisions about what is more or less important.\ncreates transparency around the product backlog and the product backlog items\, so that it is visible and available to everyone involved.\n\nWhile these ideas are often what people aim for or espouse to\, the scrum product owner does them. Without transparency of work\, clear decisions on priorities\, and clarity of goal\, we can’t expect teams to be engaged and deliver. The scrum product owner understands this and is accountable to provide these to the scrum team and organization. \nThroughout the course\, you will have an opportunity to engage in practical\, reality-based work with small groups. Explore what the product owner is accountable for in the scrum framework\, learn new ways to engage customers to understand what they truly need\, and create product backlog items and refine them. You will have the opportunity to dig into the tough questions about project vs product thinking and create dialogue in your organization about the problem of too much work in process. \n\n\nWhat is  Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the work or the environment is complex and not as predicable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation to being success in the face of complexity. Transparency allows people to see issues\, challenges\, and places that can be improved. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of a number of events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \n\n\nWho Should Attend\nThis course should be attended by anyone who wants to understand what the product owner role is and how the product owner does their job. \n\nProduct Owners\, Product Managers\, Business Analysts\, QA Testers\nAgile Coaches\, Scrum Masters \nScrum team members\, agile team members\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our product owner training covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to product management and product ownership outside of software\n\n\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\n\n\nLearning Objectives\n\nExamine where typical product owner (product manager) roles align with the Scrum Framework\nCompare the types of business decisions you and your organization make and decide if those are sufficient\nIllustrate how risks and assumptions are handled in Scrum by product owners (product managers); summarize how agile adds value and the types of value\nReview common reasons why visions and product goals are not motivating and discuss characteristics that make up good visions\nCompare types of stakeholders and contrast stakeholder analysis approaches\nLearn how customer segmentation is often done wrong and a better approach to understanding customer needs\nAnalyze a case study for stakeholders jobs\, pains and gains\, and review the impact in your work\nLearn the key attributes of a product backlog and analyze a bad product backlog and find errors\nExplore the differences between products and projects and how they impact risk\nUncover the simplicity and challenge of handling multiple products in one backlog with one or more teams\n\nTake an in-depth look at backlog refinement and what it means to have backlog items ready for sprint planning\n\nIllustrate the typical problems with ‘epics’ and why they don’t typically add any value; then learn about a better option to help slice epics\n\nAnalyze a project request for valuable features\, then create detailed assessments and a feature backlog\n\nBreak down features into stories and compile a list of user stories\n\nSlice user stories into smaller parts\, using multiple refinement approaches; explain what a vertical slice is and its value\n\nLearn exactly what the definition of done should be\, why it is challenging\, and understand the pros and cons of multiple definitions of done\n\nLearn why a product backlog is almost never sufficient and how roadmaps\, release maps\, and Product Boards present much more clarity and content for teams\, product owners (product managers)\, and stakeholders — and how to create one\n\n\n\nDetails\nCourse Length: 2 full day sessions  8:30AM-5:00PM (Verify the time zone listed for this class)  (a total of 2 days ) + pre-work \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new ideas\nDesire to engage with other and participate throughout the course\n\nCourse Credit\n\n15 PMI PDUs\n15 Scrum Alliance SEUs\nQualified to become a CSPO (registration fee is included in the course fee)\n\n\n\nCourse Facilitator \n\n\n\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrum-product-owner-cspo-training-virtual/
CATEGORIES:Certified Scrum Product Owner,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/12/e6510b8c6aae0af9877452de29dc8fa3-pdtJ7h.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240129T084500
DTEND;TZID=America/Chicago:20240130T170000
DTSTAMP:20260425T153200
CREATED:20231205T223516Z
LAST-MODIFIED:20240130T145958Z
UID:10000305-1706517900-1706634000@helpingimprove.com
SUMMARY:Certified ScrumMaster® [CSM] Training - Virtual
DESCRIPTION:Learn the core elements of Scrum and the ScrumMaster role and how Scrum helps teams thrive so they can deliver for customers.\n\n\nCertified ScrumMaster® Training \nA ScrumMaster is someone who works to help the Scrum Team and the organization continuously improve. This work includes helping to remove organizational impediments that slow the team down\, or making the impediments transparent (everyone agrees they are okay going slower). They are not a project manager\, given they are not accountable for delivery of a project. Instead they are accountable to help everyone on the team improve and help create an environment and structure where they can thrive and deliver for customers. \nStudents will work on engaging exercises and a simulation (to keep things fun and interesting) throughout the class. These activities provide opportunities to think and experience Scrum concepts by working on them in small groups. Throughout the course\, we will dig into real life situations and tackle tough questions. Our approach is reality based\, and we expect students to push back and challenge concepts that don’t work in their organization. Expect to work in various groups and be engaged throughout the course. We never use slides – so if you planned for a nap\, this is the wrong class for you. \nWhat is Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the work or the environment is complex and not as predicable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation to being success in the face of complexity. Transparency allows people to see issues\, challenges\, and places that can be improved. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of a number of events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\nLearning Objectives\n\nWhat is agile and why does it matter: Learn how to discuss agile and scrum with others in your organization and explain why agile is useful and in what contexts.\nDiscuss how complexity and empiricism impact our business decisions and impact our success.\nAnalyze agile principles and values as well as lean principles to understand which are most valuable to you and consider how you could apply them in real life.\nLearn the differences between doing agile practices and being an agile organization.\nPractice using scrum with a simulation where you work as a small team (3-6 people) to create a product.\nLearn the ins-and-outs of scrum events (sprint\, sprint planning\, daily scrum\, sprint review\, sprint retrospective).\nLearn how scrum artifacts and supporting practices help you be successful as well as tips and tricks for doing them well (product backlog\, sprint backlog\, sprint goal\, product goal\, definition of done\, definition of ready\, product increment\, etc.).\nUnderstand what each of the three jobs (not titles) in scrum are\, how they work together\, what they are accountable for\, and what to avoid.\nExplore why scrum values mean little without focusing on the behaviors that support them.\nTrue leadership and servant leadership – what does it mean to lead?\nReality – we expect you to ask the tough questions. We expect you to bring up situations where scrum did not work for you.\nUncover the role of the ScrumMaster regarding impediments and how to first ask the team to solve issues then make the costs transparent!\nReview additional approaches such as facilitation and professional coaching to understand new ways to engage people and teams.\nDiscuss reality: We don’t tell you to “trust us” or include “agile is cool” as a reason to use agile. We EXPECT you to ask hard questions\, as long as you are open to digging into the answers. Scrum is NOT a silver-bullet\, nor is agile. They still require hard work.\n\nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nDetails\nCourse Length: 4 1/2 day sessions (2 full days total) 2-days + pre-work \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new ideas\nFor the CSM Certification\, see the Certification Requirements section\n\nCourse Credit\n\n16 PMI PDUs\n16 Scrum Alliance SEUs\nQualified to take the CSM Exam (exam fee is included in the course fee)\n\nCertification Requirements\nThe course meets the learning objectives for the Scrum Alliance Certified ScrumMaster® (CSM®) Certification Training. This class is one of the requirements to receive the CSM certification from Scrum Alliance. To qualify\, you must: \n\nComplete the class prework.\nAttend and participate in the entire CSM class.\nComplete and pass the CSM exam after completing the class. We will submit your name to Scrum Alliance® after completing the class and you can create a profile and take the exam at that time. We cover everything you need to pass the exam in the course.\n\nCourse Facilitator\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrummaster-csm-training-virtual-12/
CATEGORIES:Certified ScrumMaster,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/12/074bde60d1b6f8eb318965b5a8eb49fe-AYpi72.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20231221T110000
DTEND;TZID=America/Denver:20231221T120000
DTSTAMP:20260425T153200
CREATED:20231121T015521Z
LAST-MODIFIED:20231121T015521Z
UID:10000304-1703156400-1703160000@helpingimprove.com
SUMMARY:Third Thursday Learning Lab – December 2023
DESCRIPTION:Join us on the third Thursday of December for our monthly Learning Lab. We will focus on questions and issues (opportunities\, impediments\, challenges\, problems\, etc.) that you bring to the session. We will provide some structure to get some ideas flowing and look at areas of impact. We will help you explore the topic and may tap into others in the room for ideas as well. When you think about issues to bring\, consider what the impact is that the issue is causing and include that. We will have a few topics we can dig into as well if people don’t want to share their issues.
URL:https://helpingimprove.com/event/ll-dec-2023/
CATEGORIES:Learning Lab
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/09/Learning-Laboratory-scaled.jpeg
LOCATION:https://us02web.zoom.us/j/81724162744
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231211T084500
DTEND;TZID=America/Chicago:20231212T170000
DTSTAMP:20260425T153200
CREATED:20230801T183515Z
LAST-MODIFIED:20231212T215948Z
UID:10000164-1702284300-1702400400@helpingimprove.com
SUMMARY:Certified ScrumMaster® [CSM] Training - Virtual
DESCRIPTION:Learn the core elements of Scrum and the ScrumMaster role and how Scrum helps teams thrive so they can deliver for customers.\n\n\nCertified ScrumMaster® Training \nA ScrumMaster is someone who works to help the Scrum Team and the organization continuously improve. This work includes helping to remove organizational impediments that slow the team down\, or making the impediments transparent (everyone agrees they are okay going slower). They are not a project manager\, given they are not accountable for delivery of a project. Instead they are accountable to help everyone on the team improve and help create an environment and structure where they can thrive and deliver for customers. \nStudents will work on engaging exercises and a simulation (to keep things fun and interesting) throughout the class. These activities provide opportunities to think and experience Scrum concepts by working on them in small groups. Throughout the course\, we will dig into real life situations and tackle tough questions. Our approach is reality based\, and we expect students to push back and challenge concepts that don’t work in their organization. Expect to work in various groups and be engaged throughout the course. We never use slides – so if you planned for a nap\, this is the wrong class for you. \nWhat is Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the work or the environment is complex and not as predicable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation to being success in the face of complexity. Transparency allows people to see issues\, challenges\, and places that can be improved. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of a number of events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\nLearning Objectives\n\nWhat is agile and why does it matter: Learn how to discuss agile and scrum with others in your organization and explain why agile is useful and in what contexts.\nDiscuss how complexity and empiricism impact our business decisions and impact our success.\nAnalyze agile principles and values as well as lean principles to understand which are most valuable to you and consider how you could apply them in real life.\nLearn the differences between doing agile practices and being an agile organization.\nPractice using scrum with a simulation where you work as a small team (3-6 people) to create a product.\nLearn the ins-and-outs of scrum events (sprint\, sprint planning\, daily scrum\, sprint review\, sprint retrospective).\nLearn how scrum artifacts and supporting practices help you be successful as well as tips and tricks for doing them well (product backlog\, sprint backlog\, sprint goal\, product goal\, definition of done\, definition of ready\, product increment\, etc.).\nUnderstand what each of the three jobs (not titles) in scrum are\, how they work together\, what they are accountable for\, and what to avoid.\nExplore why scrum values mean little without focusing on the behaviors that support them.\nTrue leadership and servant leadership – what does it mean to lead?\nReality – we expect you to ask the tough questions. We expect you to bring up situations where scrum did not work for you.\nUncover the role of the ScrumMaster regarding impediments and how to first ask the team to solve issues then make the costs transparent!\nReview additional approaches such as facilitation and professional coaching to understand new ways to engage people and teams.\nDiscuss reality: We don’t tell you to “trust us” or include “agile is cool” as a reason to use agile. We EXPECT you to ask hard questions\, as long as you are open to digging into the answers. Scrum is NOT a silver-bullet\, nor is agile. They still require hard work.\n\nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nDetails\nCourse Length: 4 1/2 day sessions (2 full days total) 2-days + pre-work \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new ideas\nFor the CSM Certification\, see the Certification Requirements section\n\nCourse Credit\n\n16 PMI PDUs\n16 Scrum Alliance SEUs\nQualified to take the CSM Exam (exam fee is included in the course fee)\n\nCertification Requirements\nThe course meets the learning objectives for the Scrum Alliance Certified ScrumMaster® (CSM®) Certification Training. This class is one of the requirements to receive the CSM certification from Scrum Alliance. To qualify\, you must: \n\nComplete the class prework.\nAttend and participate in the entire CSM class.\nComplete and pass the CSM exam after completing the class. We will submit your name to Scrum Alliance® after completing the class and you can create a profile and take the exam at that time. We cover everything you need to pass the exam in the course.\n\nCourse Facilitator\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrummaster-csm-training-virtual-11/
CATEGORIES:Certified ScrumMaster,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/10/86fb31ff11622a1da7de65bc16948079-6hcZ3Z.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231129T084500
DTEND;TZID=America/Chicago:20231130T170000
DTSTAMP:20260425T153200
CREATED:20230515T183514Z
LAST-MODIFIED:20231130T214442Z
UID:10000163-1701247500-1701363600@helpingimprove.com
SUMMARY:Certified Scrum Product Owner [CSPO®] Training - Virtual
DESCRIPTION:Learn the how the Scrum Product Owner (Scrum’s version of a Product Manager) engages with stakeholders & helps the Scrum Team deliver value.\n\n\nCertified Scrum Product Owner (CSPO®) Training\nThe product owner\, in scrum\, is accountable for maximizing the value for that product\, through the work of the scrum team. The product owner is scrum’s name for a product manager. The product owner engages with customers\, other stakeholders\, and the scrum team to create a product backlog and to prioritize the work in the product backlog. The scrum product owner’s approach to doing this work differs in a few key ways from older\, less flexible approaches. \nSpecifically\, the product owner: \n\nclearly articulates and communicates the product vision or goal. The scrum team\, which includes the people building the product or service\, understand what they are building and why.\nprioritizes the backlog by ordering all items against each other. There is not two “#1s” or ten. The backlog items are ordered as 1\, 2\, 3\, 4\, 5\, … 40 … and so on. They make decisions about what is more or less important.\ncreates transparency around the product backlog and the product backlog items\, so that it is visible and available to everyone involved.\n\nWhile these ideas are often what people aim for or espouse to\, the scrum product owner does them. Without transparency of work\, clear decisions on priorities\, and clarity of goal\, we can’t expect teams to be engaged and deliver. The scrum product owner understands this and is accountable to provide these to the scrum team and organization. \nThroughout the course\, you will have an opportunity to engage in practical\, reality-based work with small groups. Explore what the product owner is accountable for in the scrum framework\, learn new ways to engage customers to understand what they truly need\, and create product backlog items and refine them. You will have the opportunity to dig into the tough questions about project vs product thinking and create dialogue in your organization about the problem of too much work in process. \n\n\nWhat is  Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the work or the environment is complex and not as predicable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation to being success in the face of complexity. Transparency allows people to see issues\, challenges\, and places that can be improved. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of a number of events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \n\n\nWho Should Attend\nThis course should be attended by anyone who wants to understand what the product owner role is and how the product owner does their job. \n\nProduct Owners\, Product Managers\, Business Analysts\, QA Testers\nAgile Coaches\, Scrum Masters \nScrum team members\, agile team members\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our product owner training covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to product management and product ownership outside of software\n\n\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\n\n\nLearning Objectives\n\nExamine where typical product owner (product manager) roles align with the Scrum Framework\nCompare the types of business decisions you and your organization make and decide if those are sufficient\nIllustrate how risks and assumptions are handled in Scrum by product owners (product managers); summarize how agile adds value and the types of value\nReview common reasons why visions and product goals are not motivating and discuss characteristics that make up good visions\nCompare types of stakeholders and contrast stakeholder analysis approaches\nLearn how customer segmentation is often done wrong and a better approach to understanding customer needs\nAnalyze a case study for stakeholders jobs\, pains and gains\, and review the impact in your work\nLearn the key attributes of a product backlog and analyze a bad product backlog and find errors\nExplore the differences between products and projects and how they impact risk\nUncover the simplicity and challenge of handling multiple products in one backlog with one or more teams\n\nTake an in-depth look at backlog refinement and what it means to have backlog items ready for sprint planning\n\nIllustrate the typical problems with ‘epics’ and why they don’t typically add any value; then learn about a better option to help slice epics\n\nAnalyze a project request for valuable features\, then create detailed assessments and a feature backlog\n\nBreak down features into stories and compile a list of user stories\n\nSlice user stories into smaller parts\, using multiple refinement approaches; explain what a vertical slice is and its value\n\nLearn exactly what the definition of done should be\, why it is challenging\, and understand the pros and cons of multiple definitions of done\n\nLearn why a product backlog is almost never sufficient and how roadmaps\, release maps\, and Product Boards present much more clarity and content for teams\, product owners (product managers)\, and stakeholders — and how to create one\n\n\n\nDetails\nCourse Length: 2 full day sessions  8:30AM-5:00PM (Verify the time zone listed for this class)  (a total of 2 days ) + pre-work \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new ideas\nDesire to engage with other and participate throughout the course\n\nCourse Credit\n\n15 PMI PDUs\n15 Scrum Alliance SEUs\nQualified to become a CSPO (registration fee is included in the course fee)\n\n\n\nCourse Facilitator \n\n\n\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrum-product-owner-cspo-training-5/
CATEGORIES:Certified Scrum Product Owner,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/10/19f1495f67cac5c39a79228d2dbce3d9-HEQW3Y.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20231116T110000
DTEND;TZID=America/Denver:20231116T120000
DTSTAMP:20260425T153200
CREATED:20231013T220824Z
LAST-MODIFIED:20231112T172253Z
UID:10000302-1700132400-1700136000@helpingimprove.com
SUMMARY:Third Thursday Learning Lab – November 2023
DESCRIPTION:Join us on the third Thursday of November for our monthly Learning Lab. We will be focusing on existing questions and issues (opportunities\, impediments\, challenges\, problems\, etc.) that you bring to the session. We will provide some structure to get some ideas flowing and look at areas of impact. We will help you explore the topic and may tap into others in the room for ideas as well. When you think about issues to bring\, consider what the impact is that the issue is causing and include that. We will have a few topics we can dig into as well if people don’t want to share their issues.
URL:https://helpingimprove.com/event/third-thursday-learning-lab-november-2023/
CATEGORIES:Learning Lab
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/09/Learning-Laboratory-scaled.jpeg
LOCATION:https://us02web.zoom.us/j/89284587109
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20231114T083000
DTEND;TZID=America/Denver:20231116T170000
DTSTAMP:20260425T153200
CREATED:20230801T231500Z
LAST-MODIFIED:20231116T214554Z
UID:10000176-1699950600-1700154000@helpingimprove.com
SUMMARY:Agile Leadership: Leading Amazing Teams [LAT] - IN PERSON
DESCRIPTION:Gain critical professional coaching tools\, techniques\, skills\, and ideas that help leaders enable high performing teams.\n\n\nAgile Leadership — Leading Amazing Teams for Breakthrough Results\nLeaders today face shifting challenges when helping teams succeed in our complex world. With increasing speed\, change\, and unknowns\, leaders can’t rely on ‘knowing everything’ — there is too much happening. While many leaders realize this\, acting on it to create an environment where teams can thrive and deliver is not simple. Leaders need to bring new and deeper levels of skill and engagement to meet these challenges. \nHigh-performance is more than a catchphrase\, it is a state where teams are self-organizing to solve problems and deliver value to customers. Self-organizing and self-managing are not the same. The process of helping teams reach and maintain high-performance state varies from team to team and organization to organization\, however\, the foundational skills leaders need do not change. \nLeadership – leading to create real empowered high-performance teams. While we want teams to solve many of their own challenges\, leaders play a critical part in this process by helping teams continue to improve and develop. Great leaders engage with people and teams to address issues like conflict head-on\, helping teams find ways to gain from conflict and improve. They don’t have the luxury of telling teams “you are empowered” and walking away – they must do ‘just enough’ to help teams thrive. This requires leaders to have the awareness and protocols in place to know when they might be limiting the team. Agile Leadership — Leading Amazing Teams brings critical tools\, techniques\, skills\, and ideas from professional coaching\, brain-based training\, neuroscience\, leadership\, change management\, and much more to help leaders succeed. \nWhat to Expect\nWe take training and learning seriously and take your decision to spend time advancing your skills and improving yourself seriously. As such\, we use the latest training approaches and techniques\, and bring energy and fun\, to ensure you have the best possible experience and learn as much as possible. \n\n Brain-based training to dramatically increase learning and retention  \n Expect to be challenged and look at ways you need to change to help others improve\n Opportunities throughout the course to focus on your real-world situations\n Advanced and cutting-edge skills and techniques to deal with the specific challenges you are facing\n In-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture\, this class is NOT for you!\n Interactive\, fun\, and experiential learning — increase safety and retention – laughing helps learning\n Two Instructors — This course is co-taught as a partnership by two instructors (Tricia Broderick and Jake Calabrese)\, providing additional depth and insight\, varied experiences and learning opportunities\, and real-time lessons around co-leadership\n\nLearning Objectives\n\nUnderstand the connection between leadership and coaching to achieve high performance\nExplain the value of agile coaching and leading with coaching in today’s world\nExplore and practice using a coaching framework to find your leadership stance\nLearn to assess the level of coaching a team requires and when to ask for help\nDemonstrate how to kick off a new team and provide them with a foundation for success\nApply multiple coaching tools and techniques\, in various situations\, to help individuals and teams create and maintain a high performing team\nDispel common Agile Leadership Myths to address real team challenges\nLearn about and practice shifting your mindset to approach leadership challenges from new perspectives that empower teams\nExplore your ability and capacity as a coach and leader and determine what areas you need to improve\nExplore challenges with organizational agility and multiple teams — and opportunities to address the challenges\nExperience new ideas to help teams embrace healthy conflict as normal\nDemonstrate Training from the Back of the Room\, Brain-based training techniques that you can use as a leader\, manager\, or coach to help your teams continuously improve\nApply practices & skills from the field of Professional Coaching and learn how they are critical to your success as a leader\nEstablish and refine a leadership backlog to apply when you return to work\n\nWho Should Attend\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nDetails\nLength: 3-days + pre-reading assignments that we will use during class \nLocation: South Denver Metro Area (South of Denver Tech Center) \nLevel: Intermediate to Advanced \nPrerequisites\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nCourse Credit & Certifications\n\n27 PMI PDUs\n27 Scrum Alliance SEUs\nICAgile Certified Professional in Agile Coaching (ICP-ACC)\nScrum Alliance Certified Agile Leadership – Teams (CAL-T)\n\nCourse Facilitators \nLeading Amazing teams is co-trained by Jake Calabrese\, Helping Improve and Tricia Broderick\, Ignite Insight + Innovation. \nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n \nTricia Broderick\nTricia Broderick is a leadership and organizational advisor. Her transformational leadership at all levels of an organization\, ignites the growth of leaders and high performing teams to deliver quality outcomes. Tricia has more than twenty years of experience in the software development industry. She is a highly-rated trainer\, coach\, facilitator and motivational keynote speaker. Beyond her extensive knowledge and skills\, her biggest offering is inspiring people to believe anything is possible. Her aim is to create connections and environments that challenge and support people in an authentic\, vulnerable\, engaging and fun way. In 2020\, she founded Ignite Insight & Innovation. \n \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/agile-leadership-leading-amazing-teams-lat-in-person/
CATEGORIES:Courses,Leading Amazing Teams,Training
ATTACH;FMTTYPE=image/png:https://helpingimprove.com/wp-content/uploads/2023/10/85c1224a8c327956d7e3eaf9445dc89d-ezHOPx.tmp_.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231108T083000
DTEND;TZID=America/Chicago:20231109T170000
DTSTAMP:20260425T153200
CREATED:20230515T183513Z
LAST-MODIFIED:20231109T210014Z
UID:10000162-1699432200-1699549200@helpingimprove.com
SUMMARY:Advanced Certified Scrum Master [A-CSM] - Agile Facilitation - Virtual
DESCRIPTION:Looking for an interactive\, fun\, interesting course focused not just on answers but on how to engage others and tap into their knowledge?\n\n\nAdvanced Certified Scrum Master  – Agile Facilitation\nWhen working in organizations\, we often hear the question\, “How do we help our teams improve?” Facilitation skills play a crucial role in this process. They help in more subtle and lasting ways than using positional power to tell people what to do. One of the critical challenges is learning how to help bring people together to deliver value without taking ownership. Bringing people together goes beyond getting consensus. Getting to collaboration means tapping into the knowledge and wisdom of the entire team. \nAdvanced Certified Scrum Master® (A-CSM℠) – Agile Facilitation helps ScrumMasters and other Agile leaders with the real day-to-day challenges of helping teams and organizations grow and improve. Throughout the course\, you will use hands-on\, engaging exercises to learn and expand your knowledge of how to: \n\nFacilitate better dialogue between the Product Owner\, team members\, customers\, stakeholders\, and executives.\nRespond confidently when encountering resistance to change\, lack of engagement\, low motivation\, and people’s unavailability.\nTroubleshoot agile challenges and issues – in ways that create more learning.\nIncrease engagement to encourage greater accountability\, commitment\, and buy-in.\nHave valuable agile scaling conversations.\n\nThroughout this course\, you will work through exercises based on common agile and organizational challenges. You will have the opportunity to design and facilitate sessions\, assess and explore conflict models\, assess areas for your own personal development (which is critical for leaders)\, and experience a live professional coaching session to begin to understand the power of professional coaching for leaders and ScrumMasters. \n\n\nWho Should Attend\nTypical attendees include ScrumMasters\, manages\, agile coaches\, project managers\, product owners/managers\, facilitators\, and agile team members. \nWe welcome anyone who wants to level up their facilitation skills or incorporate new leadership approaches\, including: \n\nLeaders and others in the organization who are looking for ways to tap into more of their people’s knowledge\nAnyone who wants to explore new approaches and concepts to help improve as a leader\nThose interested in learning how to use facilitation techniques to increase team engagement\nIndividuals who understand the basics of scrum and want to look at root cause issues behind surface level challenges\nPeople with an interest in improving themselves so they are not – inadvertently – the impediment to progress\n\n\n\nLearning Objectives\n\nUnderstand how facilitation helps leaders achieve high-performance teams\nExplain the value of facilitation and all aspects involved in great facilitation (and learn why it is not the same as ‘leading the meeting’)\nExamine common facilitation challenges to improve your results\nAnalyze challenges and break assumptions to identify the real issues slowing you and your team’s down\nIdentify key aspects of what it means to be a team leader and how you can leverage those skills\nDiscover what drives your team towards shared ownership\nDefine what it means to be a high-performance team and factors to focus on to help teams improve\nPractice designing\, facilitating\, and evaluating several events using multiple facilitation tools and techniques\nExplore key scrum challenges and gain techniques to deal with topics such as conflict\, listening\, collaboration\, and decision making\nRecognize various scaling approaches and discuss when to scale\nObserve and evaluate the differences between coaching and other approaches\nEvaluate how engineering principles and practices can help teams collaborate and deliver value\nLearn new ways to improve how you listen\, how you can stop blocking your listening\, and techniques to have hard conversations\n\n\n\nWhat to Expect\nWe take training and learning seriously\, whether in-person or virtual\, and respect the investment of both time and money you are making to advance your skills. We have significant experience creating engaging and valuable training experiences and believe in building instructor-led sessions that don’t rely on pre-recorded video or extensive slides. \nWhether you choose in-person or virtual instruction\, you can expect: \n\nBrain-friendly\, experiential training to dramatically increase learning and retention. Our aim is a class that’s extremely engaging\, interesting\, and applicable\, taught by instructors practiced in neuroscience-based training methods.\nColor\, in-depth printed workbooks provided for all students. For virtual courses\, we ship worksbooks direct to your home (or other location).\nLearning canvasses\, interactive discussions\, and answers to reality-based questions beyond the theory.\nOpportunities for challenging work throughout the course that focus on your real-world situations.\nIn-depth engagement with your instructor and fellow attendees. If you are looking for a dry lecture (or to watch your instructor click through endless slides)\, this class is NOT for you!\n\nWe’re happy to walk you through a live training session to illustrate how we teach and answer any questions.  We offer this course publicly and privately for your organization. Currently\, public classes are running virtually to accommodate people from multiple locations. If you are interested in a private class for your organization\, please contact us to discuss options. \n\n\nDetails\nLength\, Level & Credit\nLength: 2-days + prework \nLevel: Intermediate \nCourse Credit: \n\n16 PMI PDUs\n16 Scrum Alliance® SEUs\nQualified to apply for the Scrum Alliance – Advanced Certified ScrumMaster (A-CSM)\n\nPrerequisites\n\nAnyone interested in learning these practices and ideas with a mindset open to new concepts (skeptical is still okay as long as you are open)\nFor the A-CSM Certification\, see the Certification Requirements below\n\n\n\nA-CSM Certification Requirements\nThe course meets the learning objectives for the Scrum Alliance Advanced Certified ScrumMaster (A-CSM) Certification Training. This class is one of the requirements to receive the A-CSM certification. To qualify\, you must: \n\nHave an active Certified ScrumMaster (CSM) certification with the Scrum Alliance.\nComplete the class prework.\nAttend and participate in the entire A-CSM class.\nDocument at least 12 months of experience as a ScrumMaster on your Scrum Alliance Profile. Note: If you do not meet this requirement\, you can take the class and document the experience as you get it. You will not receive the certification until the documentation is complete.\n\nThe A-CSM is an advanced course on the path to certification as a Certified Scrum Professional. Read more about the A-CSM and Scrum Alliance Certification process or read all of the A-CSM Learning Objectives. \n\n\n\n\nCourse Facilitators \n\n\n\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/advanced-certified-scrum-master-a-csm-agile-facilitation-3/
CATEGORIES:Agile Facilitation Training with A-CSM,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/10/339b8c68acf64d36f728064d3f73ab2b-J1jsIx.tmp_.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20231019T110000
DTEND;TZID=America/Denver:20231019T120000
DTSTAMP:20260425T153200
CREATED:20230919T152222Z
LAST-MODIFIED:20231013T220848Z
UID:10000180-1697713200-1697716800@helpingimprove.com
SUMMARY:Third Thursday Learning Lab – October 2023
DESCRIPTION:Join us on the third Thursday of October for our monthly Learning Lab. We will be focusing on existing questions and issues (opportunities\, impediments\, challenges\, problems\, etc.) that you bring to the session. We will provide some structure to get some ideas flowing and look at areas of impact. We will help you explore the topic and may tap into others in the room for ideas as well. When you think about issues to bring\, consider what the impact is that the issue is causing and include that. We will have a few topics we can dig into as well if people don’t want to share their issues.
URL:https://helpingimprove.com/event/ll-oct23/
CATEGORIES:Learning Lab
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/09/Learning-Laboratory-scaled.jpeg
LOCATION:https://us02web.zoom.us/j/82582675746
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231016T084500
DTEND;TZID=America/Chicago:20231017T170000
DTSTAMP:20260425T153200
CREATED:20230515T183512Z
LAST-MODIFIED:20231017T195944Z
UID:10000161-1697445900-1697562000@helpingimprove.com
SUMMARY:Certified ScrumMaster® [CSM] Training - Virtual
DESCRIPTION:Learn the core elements of Scrum and the ScrumMaster role and how Scrum helps teams thrive so they can deliver for customers.\n\n\nCertified ScrumMaster® Training \nA ScrumMaster is someone who works to help the Scrum Team and the organization continuously improve. This work includes helping to remove organizational impediments that slow the team down\, or making the impediments transparent (everyone agrees they are okay going slower). They are not a project manager\, given they are not accountable for delivery of a project. Instead they are accountable to help everyone on the team improve and help create an environment and structure where they can thrive and deliver for customers. \nStudents will work on engaging exercises and a simulation (to keep things fun and interesting) throughout the class. These activities provide opportunities to think and experience Scrum concepts by working on them in small groups. Throughout the course\, we will dig into real life situations and tackle tough questions. Our approach is reality based\, and we expect students to push back and challenge concepts that don’t work in their organization. Expect to work in various groups and be engaged throughout the course. We never use slides – so if you planned for a nap\, this is the wrong class for you. \nWhat is Scrum?\nScrum is an agile framework used to get work done. Scrum works in a variety of situations\, but it thrives when either the work or the environment is complex and not as predicable as we would like. Scrum focuses on delivering incrementally in small chunks\, to allow us to learn more and adapt\, rather than just continuing to deliver things that are no longer needed or perhaps never were. \nScrum is based on the principles of inspection\, adaptation\, and transparency. These three principles are the foundation to being success in the face of complexity. Transparency allows people to see issues\, challenges\, and places that can be improved. Inspection and adaptation focus on continuous learning and improvement. Scrum consists of a number of events\, artifacts\, jobs to be done\, and practices. You can read more about Scrum in the Scrum Guide\, which is free to read or download. \nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nWhat to Expect\nWe take training and learning seriously. We respect the investment of both time and money that you are making to advance your skills. As such\, we use the latest training approaches and techniques. We also bring energy and fun to ensure you have the best possible experience and learn as much as possible. In this course\, you can expect: \n\nBrain-friendly training to dramatically increase learning and retention (instructors are Certified Training from the Back of the Room Trainers).\nOpportunities throughout the course to focus on your real-world situations.\nIn-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture (we use zero slides)\, this class is NOT for you!\nInteractive\, fun\, and experiential learning — increasing safety and retention — laughing helps learning.\nChallenging work with others that focuses on your real organizational issues.\n\nLearning Objectives\n\nWhat is agile and why does it matter: Learn how to discuss agile and scrum with others in your organization and explain why agile is useful and in what contexts.\nDiscuss how complexity and empiricism impact our business decisions and impact our success.\nAnalyze agile principles and values as well as lean principles to understand which are most valuable to you and consider how you could apply them in real life.\nLearn the differences between doing agile practices and being an agile organization.\nPractice using scrum with a simulation where you work as a small team (3-6 people) to create a product.\nLearn the ins-and-outs of scrum events (sprint\, sprint planning\, daily scrum\, sprint review\, sprint retrospective).\nLearn how scrum artifacts and supporting practices help you be successful as well as tips and tricks for doing them well (product backlog\, sprint backlog\, sprint goal\, product goal\, definition of done\, definition of ready\, product increment\, etc.).\nUnderstand what each of the three jobs (not titles) in scrum are\, how they work together\, what they are accountable for\, and what to avoid.\nExplore why scrum values mean little without focusing on the behaviors that support them.\nTrue leadership and servant leadership – what does it mean to lead?\nReality – we expect you to ask the tough questions. We expect you to bring up situations where scrum did not work for you.\nUncover the role of the ScrumMaster regarding impediments and how to first ask the team to solve issues then make the costs transparent!\nReview additional approaches such as facilitation and professional coaching to understand new ways to engage people and teams.\nDiscuss reality: We don’t tell you to “trust us” or include “agile is cool” as a reason to use agile. We EXPECT you to ask hard questions\, as long as you are open to digging into the answers. Scrum is NOT a silver-bullet\, nor is agile. They still require hard work.\n\nWho Should Attend\nThis course should be attended by anyone who wants a foundational knowledge of scrum and what scrum is in practice. \n\nScrumMasters\, Agile Coaches\, Product Owners\nScrum team members\, agile team members\nArchitects\, business analysts\, database administrators\, developers\, operations and support\, quality assurance testers\, usability specialists\, etc.\nManagers\, directors\, and others tasked with helping teams succeed with scrum and agile (very hard to do if you do not understand it)\nAnyone outside of software or IT: Our CSM class covers topics and examples that are applicable to those outside of software. We also offer training specifically geared to this group. See our Agile Beyond Software course for more information.\n\nDetails\nCourse Length: 4 1/2 day sessions (2 full days total) 2-days + pre-work \nLevel: Introductory to Intermediate (ask about more in-depth versions) \nPrerequisites\n\nAn interest in learning and discovering new ideas\nFor the CSM Certification\, see the Certification Requirements section\n\nCourse Credit\n\n16 PMI PDUs\n16 Scrum Alliance SEUs\nQualified to take the CSM Exam (exam fee is included in the course fee)\n\nCertification Requirements\nThe course meets the learning objectives for the Scrum Alliance Certified ScrumMaster® (CSM®) Certification Training. This class is one of the requirements to receive the CSM certification from Scrum Alliance. To qualify\, you must: \n\nComplete the class prework.\nAttend and participate in the entire CSM class.\nComplete and pass the CSM exam after completing the class. We will submit your name to Scrum Alliance® after completing the class and you can create a profile and take the exam at that time. We cover everything you need to pass the exam in the course.\n\nCourse Facilitator\nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/certified-scrummaster-csm-training-virtual-10/
CATEGORIES:Certified ScrumMaster,Courses
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/10/dba183ed7f0d9c2c6a8b06e12c738353-wFLZwz.tmp_.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Denver:20231003T100000
DTEND;TZID=America/Denver:20231003T110000
DTSTAMP:20260425T153200
CREATED:20230804T140159Z
LAST-MODIFIED:20230804T140159Z
UID:10000178-1696327200-1696330800@helpingimprove.com
SUMMARY:Authority as a Resource
DESCRIPTION:A large percentage of the population has an aversion to Power—do you? Traditional views of power are changing\, and leaders who own their authority can also be empathic. Join this session to find out how the definition of Power is evolving. We’ll explore differences in how Power can be used and your own relationship to Power. It IS possible to use authority humanely!
URL:https://helpingimprove.com/event/authority-as-a-resource/
CATEGORIES:Learning Lab
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/08/Gold-queen-crown-scaled.jpeg
LOCATION:https://us02web.zoom.us/j/86831503257
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BEGIN:VEVENT
DTSTART;TZID=America/Denver:20230928T100000
DTEND;TZID=America/Denver:20230928T110000
DTSTAMP:20260425T153200
CREATED:20230801T175035Z
LAST-MODIFIED:20230801T175109Z
UID:10000175-1695895200-1695898800@helpingimprove.com
SUMMARY:Working in Partnership
DESCRIPTION:“Partnership: A relationship in which we are jointly committed to the success of whatever endeavor\, process\, or project we are engaged in.” – Barry Oshry \nPartnership is a tremendously powerful form of relationship. And yet\, it’s also frighteningly rare. In this session\, we’ll explore what partnership is\, why we so often fall out of it\, and what we can do to create (or restore) it – regardless of our assigned role.
URL:https://helpingimprove.com/event/working-in-partnership/
CATEGORIES:Learning Lab
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/08/partnership.jpeg
LOCATION:https://us02web.zoom.us/j/89380560076
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20230913T110000
DTEND;TZID=America/Denver:20230913T120000
DTSTAMP:20260425T153200
CREATED:20230801T172734Z
LAST-MODIFIED:20230801T172734Z
UID:10000174-1694602800-1694606400@helpingimprove.com
SUMMARY:Increasing Your Effectiveness with Clarity\, Curiosity\, and Connection
DESCRIPTION:Working with other people is a kind of dance. We must manage both the task at hand and the working relationship with our colleagues. We don’t want to focus too much on one at the expense of the other. And we’re most effective when we do both at the same time. In this session\, we’ll explore how you can work more effectively with others by sharing what you think and asking about what you don’t know in ways that create connection.
URL:https://helpingimprove.com/event/increasing-your-effectiveness-with-clarity-curiosity-and-connection/
CATEGORIES:Learning Lab
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/08/clear.jpeg
LOCATION:https://us02web.zoom.us/j/82375339036
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20230912T083000
DTEND;TZID=America/Denver:20230914T170000
DTSTAMP:20260425T153200
CREATED:20230426T050018Z
LAST-MODIFIED:20230914T011441Z
UID:10000156-1694507400-1694710800@helpingimprove.com
SUMMARY:Agile Leadership: Leading Amazing Teams [LAT] - Virtual
DESCRIPTION:Gain critical professional coaching tools\, techniques\, skills\, and ideas that help leaders enable high performing teams.\n\n\nAgile Leadership — Leading Amazing Teams for Breakthrough Results\nLeaders today face shifting challenges when helping teams succeed in our complex world. With increasing speed\, change\, and unknowns\, leaders can’t rely on ‘knowing everything’ — there is too much happening. While many leaders realize this\, acting on it to create an environment where teams can thrive and deliver is not simple. Leaders need to bring new and deeper levels of skill and engagement to meet these challenges. \nHigh-performance is more than a catchphrase\, it is a state where teams are self-organizing to solve problems and deliver value to customers. Self-organizing and self-managing are not the same. The process of helping teams reach and maintain high-performance state varies from team to team and organization to organization\, however\, the foundational skills leaders need do not change. \nLeadership – leading to create real empowered high-performance teams. While we want teams to solve many of their own challenges\, leaders play a critical part in this process by helping teams continue to improve and develop. Great leaders engage with people and teams to address issues like conflict head-on\, helping teams find ways to gain from conflict and improve. They don’t have the luxury of telling teams “you are empowered” and walking away – they must do ‘just enough’ to help teams thrive. This requires leaders to have the awareness and protocols in place to know when they might be limiting the team. Agile Leadership — Leading Amazing Teams brings critical tools\, techniques\, skills\, and ideas from professional coaching\, brain-based training\, neuroscience\, leadership\, change management\, and much more to help leaders succeed. \nWhat to Expect\nWe take training and learning seriously and take your decision to spend time advancing your skills and improving yourself seriously. As such\, we use the latest training approaches and techniques\, and bring energy and fun\, to ensure you have the best possible experience and learn as much as possible. \n\n Brain-based training to dramatically increase learning and retention (both instructors are Certified Training From the Back of the Room Trainers)\n Expect to be challenged and look at ways you need to change to help others improve\n Opportunities throughout the course to focus on your real-world situations\n Advanced and cutting-edge skills and techniques to deal with the specific challenges you are facing\n In-depth engagement with your instructors and fellow attendees. If you are looking for a dry lecture\, this class is NOT for you!\n Interactive\, fun\, and experiential learning — increase safety and retention – laughing helps learning\n Two Instructors — This course is co-taught as a partnership by two instructors (Tricia Broderick and Jake Calabrese)\, providing additional depth and insight\, varied experiences and learning opportunities\, and real-time lessons around co-leadership\n\nLearning Objectives\n\nUnderstand the connection between leadership and coaching to achieve high performance\nExplain the value of agile coaching and leading with coaching in today’s world\nExplore and practice using a coaching framework to find your leadership stance\nLearn to assess the level of coaching a team requires and when to ask for help\nDemonstrate how to kick off a new team and provide them with a foundation for success\nApply multiple coaching tools and techniques\, in various situations\, to help individuals and teams create and maintain a high performing team\nDispel common Agile Leadership Myths to address real team challenges\nLearn about and practice shifting your mindset to approach leadership challenges from new perspectives that empower teams\nExplore your ability and capacity as a coach and leader and determine what areas you need to improve\nExplore challenges with organizational agility and multiple teams — and opportunities to address the challenges\nExperience new ideas to help teams embrace healthy conflict as normal\nDemonstrate Training from the Back of the Room\, Brain-based training techniques that you can use as a leader\, manager\, or coach to help your teams continuously improve\nApply practices & skills from the field of Professional Coaching and learn how they are critical to your success as a leader\nEstablish and refine a leadership backlog to apply when you return to work\n\nWho Should Attend\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nDetails\nLength: 3-days + pre-reading assignments that we will use during class \nLocation: Virtual\, via Zoom with Miro for interactive exercises \nLevel: Intermediate to Advanced \nPrerequisites\n\nAnyone who is leading teams or groups in an organization\nLeaders involved with helping teams succeed\, including leadership teams\, delivery teams\, Scrum teams\, agile teams\, etc.\nDirectors\, VPs\, managers\, development managers\, agile coaches\, executives\, aspiring leaders (with team experience)\n\nCourse Credit & Certifications\n\n27 PMI PDUs\n27 Scrum Alliance SEUs\nICAgile Certified Professional in Agile Coaching (ICP-ACC)\nScrum Alliance Certified Agile Leadership – Teams (CAL-T)\n\nCourse Facilitators \nLeading Amazing teams is co-trained by Jake Calabrese\, Helping Improve and Tricia Broderick\, Ignite Insight + Innovation. \nJake Calabrese\nJake is a coach\, trainer\, and coach-consultant working to help organizations meet the promise of agile by going beyond agile practices to address culture challenges and help teams and leaders reach and maintain high performance. He has unique expertise as an Organization & Relationship Systems Certified Coach (ORSCC)\, a Certified Scrum Trainer (CST)\, Certified Enterprise Coach (CEC)\, and Professional Certified Coach (PCC)\, and as a trainer and coach for Agile Companies (helping non-software organizations use agile). Jake created the AgileSafari cartoon series to introduce humor into the more challenging issues we have to tackle. Jake uses ideas from various areas of thinking such as: Lean\, professional coaching\, neuroscience\, psychology\, facilitation\, brain-based training\, improvisation\, agile\, kanban\, and scrum. Jake regularly speaks at local and national conferences including Mile High Agile\, Scrum Gathering\, and Agile Alliance Agile20xx conferences. \n \nTricia Broderick\nTricia Broderick is a leadership and organizational advisor. Her transformational leadership at all levels of an organization\, ignites the growth of leaders and high performing teams to deliver quality outcomes. Tricia has more than twenty years of experience in the software development industry. She is a highly-rated trainer\, coach\, facilitator and motivational keynote speaker. Beyond her extensive knowledge and skills\, her biggest offering is inspiring people to believe anything is possible. Her aim is to create connections and environments that challenge and support people in an authentic\, vulnerable\, engaging and fun way. In 2020\, she founded Ignite Insight & Innovation. \n \n\n\nCancellations and Transfers\nPlease email us to request a transfer or to cancel. Refunds will be provided with 30 days notice of cancellation. One-time transfer to a future class will be provided with 14 days notice\, for free. Transfers requests with less than 14 days of notice or additional transfers (after the first transfer)\, will incur a $250 fee.
URL:https://helpingimprove.com/event/agile-leadership-leading-amazing-teams-lat-virtual-7/
CATEGORIES:Leading Amazing Teams,Training
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BEGIN:VEVENT
DTSTART;TZID=America/Denver:20230907T100000
DTEND;TZID=America/Denver:20230907T110000
DTSTAMP:20260425T153200
CREATED:20230802T223859Z
LAST-MODIFIED:20230802T223859Z
UID:10000177-1694080800-1694084400@helpingimprove.com
SUMMARY:Why Won’t They Change Already?
DESCRIPTION:You know that communication is essential in change efforts. That’s why you spend a lot of time trying to convince the haters and attending to concerns from the unsure. If only they would get on board and change already! What if you could zero in on where they’re stuck? In this session\, we’ll dive into motivational interviewing techniques. Learn to get clarity on where people are in adopting change and the next right step for them. This skill can be a game changer for change advocates and team leaders/managers!
URL:https://helpingimprove.com/event/why-wont-they-change-already/
CATEGORIES:Learning Lab
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/08/Carrot-bait-scaled.jpeg
LOCATION:https://us02web.zoom.us/j/88559687008
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20230830T110000
DTEND;TZID=America/Denver:20230830T120000
DTSTAMP:20260425T153200
CREATED:20230816T132703Z
LAST-MODIFIED:20230816T132703Z
UID:10000179-1693393200-1693396800@helpingimprove.com
SUMMARY:It's Not a Book Club
DESCRIPTION:What are you reading? The next best thing to reading a good book is talking about it with our fellow readers. Let’s avoid the stress of reading the same book and pseudo-intellectual discussion of the author’s word choices. We’ll come together and share what we’re each reading (or recently finished) and what we’re getting out of it. This is a great way to learn about a wider variety of books and hear the nuggets of wisdom that others took away. Join us online for an informal book discussion. We’re “Not a Book Club\,” so there’s no assigned reading and no pressure!
URL:https://helpingimprove.com/event/its-not-a-book-club/
CATEGORIES:Learning Lab
ATTACH;FMTTYPE=image/jpeg:https://helpingimprove.com/wp-content/uploads/2023/08/Book-stack-scaled.jpeg
LOCATION:https://us02web.zoom.us/j/83790747813
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END:VCALENDAR