About

We help your people, teams, and leaders tackle opportunities and solve challenges in ways that build your internal capabilities. We do this by bringing our knowledge and practical experience, not just theory, to every engagement. We pair that with your people’s knowledge about your business, industry, challenges, and experience. Helping improve together is what leads to lasting change.

Our Approach

Our services don’t involve telling you to follow a single theory or fixed model. Instead, we use theories and models as a foundation while bringing practical experience, practices, and ideas to help you and your teams tackle real challenges and opportunities. We use many concepts considered ‘agile’ in our work, and we like to point to their sources – because many of them existed before and beyond agile. We focus on helping your people develop the skills and capabilities to succeed. We aim to be with you just enough, so your people can move forward.

Our coaching and consulting services complement our training approach. Our training creates opportunities to apply practical knowledge to your actual work by building on your knowledge and experience.  The ‘your knowledge’ part of this is critical. Wasted talent is the biggest issue we see in organizations. Coaching and training should both bring out the experience that is already in your people.

Balance & Collaboration

Balance is often associated with compromise. For many, a compromise might even seem like a win-win, but it is not. If you balance things, it is a trade-off, and you have to give up something you need. How is that a win if everyone gives something up that would be valuable?  We look at balance through collaboration.  How do we balance ideas in ways that remove the limits and deliver something better?

  • We balance theory and pragmatism. We don’t come in and tell you to do something you know won’t work just because the “theory” says to do it. We combine theory with practical experience, agile practices, and ideas from outside the agile space to help you and your teams tackle real challenges and opportunities. Expect us to say things like “why would this theory not work in your reality?” or “we know everyone says to just do this, but in our experience it will not work well because… “.  We can still learn from theories, but we have to collaborate and apply them in practical ways to real work!
  • We balance our expertise and yours. We help your people develop the skills and capabilities to succeed. To do that, we bring expertise and knowledge, but we also tap into the knowledge your organization already has. We use both in the right measures to achieve the results you want. This process of collaboration with you and your experience brings even better results and longer-term value!
  • We balance intensity and duration. We often work with clients over the long term – but we are not there every day. Our experience shows that that slows your growth. The more we do for you, the less you learn to do for yourself. Instead, we work with you in short, focused bursts, giving you time to practice and lock-in the learning. Collaboration again plays a key role here. We want to collaborate with you so you are engaged in ways that you own your progress!

Who We Are

Jake Calabrese

Jake’s primary focus is helping organizations harness the knowledge and wisdom of their people. You hire smart people—don’t waste their talent! Jake understands that leadership is foundational to product delivery excellence. He delivers reality-based leadership competencies to all levels of the organization because leadership is essential for organizations to learn, grow, and improve.

As a leadership trainer, coach, and implementation consultant, Jake takes a direct, authentic, down-to-earth, and fun approach to his work. He excels at cutting through organizational noise to help teams and leaders overcome challenges, spark new ideas, engage in fresh ways, and achieve meaningful goals.

Jake has over 25 years of experience working across industries and organizational levels. He supports teams in IT/software, marketing, HR, sales, manufacturing, and beyond. Jake blends insights from leadership, coaching, neuroscience, lean, agile, psychology, facilitation, improvisation, Kanban, and Scrum to help leaders and teams grow and improve.  Jake regularly speaks at local and national conferences and is the Founder of Helping Improve LLC.

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