Getting Curious about Team Conflicts

Conflict is a natural part of working together as a team. When conflict is not handled effectively, however, it pulls the team’s attention and energy away from the task at hand. Unfortunately, we are prone to misdiagnosing the sources of conflict within a group, and as a result, we often apply the wrong solutions. We need to go beneath the surface to figure out what’s going on. But how do we avoid going too deep? This session presents a model and method for identifying the most likely means of addressing conflicts in ways that the team will actually accept.