Working with Team Conflict: Don’t Go Too Deep Too Soon
Conflict is a natural part of working together as a team. When conflict is not handled effectively, however, it pulls the team's attention and energy away from the task at hand. Unfortunately, people are prone to misdiagnosing the sources of conflict within a group, and as a result, they often apply the wrong solutions. This session presents a model and principles for identifying the most likely means of addressing conflicts in ways that the team will actually accept.